Problem with "Dell Storage Manager Driver" during installation

  • Thread starter Thread starter Mike in Nebraska
  • Start date Start date
M

Mike in Nebraska

Dell Precision PWS670 workstation, dual Xeon processors 3gHz, 3 GB RAM.
Running WinXP Pro with SP3.
Trying to upgrade to Vista Business.

Right from the start I'm given a message that the Dell Storage Manager
Driver must be uninstalled before it can proceed. It refers me to MS KB
941024. That article is about problems with Windows Server 2008 upgrades,
so ..... I want to be cautious in how I proceed. Tried googling for the
answer, but not really any help. Anyone run into this before, and solved
it?
 
Hi Mike,

As the construction of Windows Vista is similar with that of Windows Server
2008, this article also applies for Windows Vista.

Please feel free to try the following steps to troubleshoot this issue:

1. Copy the Addfilter.exe file to a folder on the computer.
2. Click Start, click Run, type CMD, and then click OK.
3. Type the following command, and then press ENTER, where Path is the path
of the Addfilter.exe file:

Path\addfilter u afamgt

This will remove the filter driver from the registry.

4. Manually delete the Afamgt.sys file from the following folder:

C:windows/System32/drivers

You may contact Dell to obtain the Addfilter.exe file.

If anything is unclear, please let me know.

Tim Quan - MSFT
 
Hi Mike,

Thank you for taking the time to reply.

I am glad to hear that the issue has been resolved now.

In the future, if you need further help regarding this issue, please feel
free to let me know. It's my pleasure to work with you.

Sincerely,
Tim Quan
Microsoft Online Community Support

==================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.

With newsgroups, MSDN subscribers enjoy unlimited, free support as opposed
to the limited number of phone-based technical support incidents. Complex
issues or server-down situations are not recommended for the newsgroups.
Issues of this nature are best handled working with a Microsoft Support
Engineer using one of your phone-based incidents.
==================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
 
Back
Top