Problem with Dell printer

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Guest

I hope someone can help me with this. I have a fairly new pc (windows xp
home) and Dell AIO printer. I have 3 user accounts, on only one of which I
can send items to the printer. When I try from the other 2 user accounts I
get this message "Incorrect Port Detected" - "The printer is designed to work
with USB cables only" and "The current software is not set to USB port" I've
tried Dell support before but they only ever seem to want more money to help
with 'software' problems. Please help if you can
 
From the Control Panel, click on Printers & Faxes.

Right click on the Printer and select Properties. In the Advanced tab, tell
it to Print Direct to Printer instead of using the Spooler... it's a problem
often seen on XP Home where a Symantec product (like Norton A/V) is
installed.
 
I tried this but got message reading "Printer settings could not be saved.
Operation could not be completed" Bless you for trying to help tho'
 
Cali said:
I hope someone can help me with this. I have a fairly new pc (windows xp
home) and Dell AIO printer. I have 3 user accounts, on only one of which I
can send items to the printer. When I try from the other 2 user accounts I
get this message "Incorrect Port Detected" - "The printer is designed to work
with USB cables only" and "The current software is not set to USB port" I've
tried Dell support before but they only ever seem to want more money to help
with 'software' problems. Please help if you can
Click to expand...
 
Make sure you're logged on as the Administrator when you try to change the
settings and not as a User.
 
I checked this and all of the user accounts are described as computer
administrator accounts. I tried making the changes from the other accounts
and got the same message.
 
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