Problem with contact list...

  • Thread starter Thread starter maryy
  • Start date Start date
M

maryy

Hi all!

I am using Outlook XP, my contact list is there in my pst file, but i
is not showing when I want to send email and I click on the "To
button. I was trying to copy the pst file into anothe
machine...everything else int he pst file seem fine, even the contac
displayed fine when clicked on it, but when I go to send an email, whe
I click the "To" button to view address book, it comes up with an erro
message that goes on the line of not able to view address book/contac
becuase it is empty...
I do have an empty address book but I have set the setting so that th
contact list should be viewed first....
Not sure what is wrong, is there any settings that I should rectified?
Thanks in advance
Regards,

Mar
 
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection,
depending on your Outlook version. Note that in some instances you may
actually have to remove the Outlook Address Book completely from your
Profile, close Outlook, and then re-add it before you can get it to work.

Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.

Outlook 2002:
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 
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