Problem with computer booting

  • Thread starter Thread starter Devang Devani
  • Start date Start date
D

Devang Devani

A client purchased 20 windows XP home based machines (HP A420N) to set up
their small business network. All have booted up perfectly except for one
which when turned on it automatically goes into standby mode.

Does anybody know what may be wrong (possibly power supply or the RAM?) The
computers themselves are actually discontinued so it's pretty tough finding
another for the client so I figure I can replace the part that may be
defective. They have UPS' hooked up to all the computers, and thought the
UPS was faulty but when I plugged in another computer it was fine.

Thanks in advanced.
 
Return it get a replacement. You shouldn't have to
troubleshoot a new machine. It must be under warranty, HP
introduced it in December of 2003, with a one year warranty..
 
Devang said:
A client purchased 20 windows XP home based machines (HP A420N) to set up
their small business network. All have booted up perfectly except for one
which when turned on it automatically goes into standby mode.
Click to expand...
As PEN said, if it is under warranty you should complain to the seller.

On the other hand, what do you mean by "Standby mode?" Do you mean the
monitor is not lit and the LED is yellow instead of green? I trust you
have tried a working monitor on the failing computer???
Does anybody know what may be wrong (possibly power supply or the RAM?) The
computers themselves are actually discontinued so it's pretty tough finding
another for the client so I figure I can replace the part that may be
defective. They have UPS' hooked up to all the computers, and thought the
UPS was faulty but when I plugged in another computer it was fine.
Click to expand...

What signs of life are present? Does the LED for the power come on?
Does the LED for the HD flash? Does the computer make any beeps? Not
working is a very vague term.
 
Computer boots up ... when going to "win xp" flash page ... it suddenly says
"preparing to go into standby mode"

no beeps or anything .. and monitor works and LED's all seem to be working
(flashing while accessing hard drive.
 
A client purchased 20 windows XP home based machines (HP A420N) to set up
their small business network. All have booted up perfectly except for one
which when turned on it automatically goes into standby mode.
Click to expand...


Disable ALL Advanced Power Management options in the BIOS and see if
that cures it?



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