Problem with an external USB2 HDD...

  • Thread starter Thread starter S.B.
  • Start date Start date
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S.B.

I bought a Q-TEC 751H USB2 2.5" HDD case:
http://www.qtec.info/products/product.htm?artnr=13214
It works OK in WinXP, but not in W98SE.

In Device Mangler, I get either:

1. 'Generic USB Storage Adapter' with a yellow exclamation mark and no
external drive under 'Hard disk controllers' though the driver is loaded.
Nothing happens except the egg-timer, though the processor is working hard,
and eventually the computer crashes.

or, by trial-and-error, restoring the registry, reloading the driver (though it always
says the best one is already installed) etc.

2. No yellow exclamation mark and the disk showing correctly, in which case
as soon as I try to write to it, the computer crashes.

I suspect that it might be due to the 'PCI to USB Enhanced Host Controller'
sharing an IRQ with a Promise IDE Controller. Also, I have 3 instances of
'Via Tech 3038 PCI to USB Universal Host Controller', and 3 of 'USB Root Hub'
as well as a single 'USB 2.0 Root Hub'. Is this right?

If anyone has got one of these Q-TEC cases to work or could help me get mine
to, I'd be be interested to hear. I'd also like to know how to change the IRQ
assignments and what to. I see something about them in the BIOS of my
GA-7VAX, but can go no further.
 
I bought a Q-TEC 751H USB2 2.5" HDD case:
http://www.qtec.info/products/product.htm?artnr=13214
It works OK in WinXP, but not in W98SE.

In Device Mangler, I get either:

1. 'Generic USB Storage Adapter' with a yellow exclamation mark and no
external drive under 'Hard disk controllers' though the driver is loaded.
Nothing happens except the egg-timer, though the processor is working hard,
and eventually the computer crashes.

or, by trial-and-error, restoring the registry, reloading the driver (though it always
says the best one is already installed) etc.

2. No yellow exclamation mark and the disk showing correctly, in which case
as soon as I try to write to it, the computer crashes.

I suspect that it might be due to the 'PCI to USB Enhanced Host Controller'
sharing an IRQ with a Promise IDE Controller. Also, I have 3 instances of
'Via Tech 3038 PCI to USB Universal Host Controller', and 3 of 'USB Root Hub'
as well as a single 'USB 2.0 Root Hub'. Is this right?

If anyone has got one of these Q-TEC cases to work or could help me get mine
to, I'd be be interested to hear. I'd also like to know how to change the IRQ
assignments and what to. I see something about them in the BIOS of my
GA-7VAX, but can go no further.

Suggest you boot to safemode Device Mangler<sic> and clean up all
Device Sections as per,
http://www.geocities.com/sheppola/drivers.html
HTH :)



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On Sun, 28 Sep 2003 17:06:43 +0100, In this world we created S.B.
Suggest you boot to safemode Device Mangler<sic> and clean up all
Device Sections as per,
http://www.geocities.com/sheppola/drivers.html
HTH :)

Yes, I'd tried that without success. However, by trial and error, loading different Via
drivers etc., I've got it working after a fashion. Still trying to work out how to force
either the Promise controller or the USB controller to use a free IRQ...
Thanks for the reply.
 
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