Problem with a form

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have a form that returns results to an email address and sends user to a
confirmation page. The first time I tested the form I received an error
message that said: Front page Error
User: please report details to this site's webmaster.

Webmaster: please see the server's system log for more
details.

I subsequently corrected the error and the form reacts correctly now.
However, on my original browser, on the computer in which I am using Front
Page 2003, I continue to get the Front Page Error message when I submit the
form. It does not send the form results to email and it does not take me to
the confirmation page.

However, when I use the form on a different browser, on a different
computer, the form works correctly.

I have tried deleting cookies and temporary internet files in my browser,
but it does not help.

Can anyone please suggest a fix?
 
Hi John,

Still sounds like a cache problem to me. You didn't say which browser you
are having trouble with, and a URL for the form might be helpful.

I am an AOL user, and I have had pages cache for days.

You might try adding the following meta tags to the <Head> to see if this
makes a difference.

<META HTTP-EQUIV="CACHE-CONTROL" CONTENT="NO-CACHE">
<META HTTP-EQUIV="Pragma" CONTENT="no-cache">

One thing that helps me with IE is to set it up to empty temporary internet
files when I close the browser.

Tools >> Internet Options >> Advanced >> Security and it should be about
half way down. Helps eliminate clutter and assists with the caching problem a
bit.

Mike Smith,

http://FrontPageForms.com
FrontPage Form Tutorials
& Form Script Examples
 
Hi Mike,
Thanks so much for taking the time to look at my problem. I have set my
internet options to remove temporary internet files, and I have deleted all
of those files manually. I have deleted all cookies. None of that has worked.

I added the meta tags into both the <head> of both the index.htm page and
the form page, but that has not worked either. Should I also add them to the
confirmatiion page? But keep in mind that the form works correctly when
submitted from another computer or browser.


I am really puzzled by this problem. Any additional help will be greatly
appreciated.

I am using Internet Explorer 6.

The url is: tberrysquare.com
The form page url is: mailinglist.htm
The confirmation page url is: confirmation.htm
 
Since the form works from another computer, the form is not the issue. You need to compare
setting/configuration between the 2 computer if possible.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
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