problem whit my cd rw drive softweare

  • Thread starter Thread starter Onibus
  • Start date Start date
O

Onibus

Hello
I ave a problem whit my softwere
that i cant solve
the problem is every time i try to burn a cd using nero
burning rom it gives me a messege than the cdrw drive is
bein used by another aplication and qhen i use the cd
writing task´s from windwos when i ru the wizar it says
there is no disk in the drive but there is.
sow i would like some help to solv the problem soon as
possible
 
Hello,

First, make sure you have the following patch -

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q320174

Second, uninstall Nero and make sure that it is fully removed including the
drivers that Nero puts on your system. You will need to contact Nero for
specific details on this as I could not find details on their website.

Third, clean boot your system to make sure no other software is interfering
with the CD writing -

310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/?id=310353

Fourth, confirm that the Windows CD writing works. After removing Nero, it
should perform correctly.

Fifth, reinstall Nero.

If this does not work, are you getting any specific error messages in the
Event Logs when you try to write the CD?

Best regards,
--
Shain Wray
Microsoft PSS Security Team

This posting is provided "AS IS" with no warranties and confers no rights.
Please reply to the newsgroup so that others may benefit. Thanks!
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