Problem When Renaming "Outlook XP Pro" Personal Folder

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Guest

I followed the suggestion in a Knowledge Base article and renamed the
Personal Folders file (outlook.pst) in Outlook 2002 in preparation for moving
it from its hidden default location to another location where it was visible
and easily backed-up (i.e. My Documents | My Outlook). The Outlook Today
view for this folder then disappeared and the folder details changed to those
of a typical mail folder.
Is this a known problem and is there a work-around to get back the
Outlook Today view, which I find useful?
Thx.
 
Do you have any other personal folders in your Outlook profile that may have
taken over as the default mail store? Only the default mail store will have
Outlook Today as the home page on the root folder.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
In the "Tools|Options|Mail Setup|Email Accts|View|Next|Deliver new email
to following locations" field, I originally had two entries, each named
"Personal Folders". After trying many approaches to obtaining only one entry
(including "Help|Detect&Repair" and following the instructions in KB Article
291636), I selected "...Mail Setup|Data Files|C:\...Outlook.pst" and
"Remove". When Outlook prompted "...Recreate shortcuts?" after being
restarted, I selected "Yes" and the Outlook Today view returned. All in all,
the process was not as straight forward as indicated in KB 291636.
When I used the instructions in KB300593 to move my Hotmail account to "My
Documents|My Outlook", Outlook again created 2 Hotmail folders. After
deleting "C:\...Local Settings...OutlookHotmail-00000005.pst" and removing
the Hotmail folder corresponding to "C:\...My Outlook...", Outlook restarted
with only one folder pointing to "My Outlook".
The whole effort took 3 pages of log notes and reference to two KB
articles which did not mention what to do when duplicate folders appear.
Moving these two files was not what one might call an intuitive process --
could MS possibly consider an intuitive "drag and drop" technique rather than
one which provides several access paths, each of which seems to create
different results???
 
I agree that it should be more intuitive. However, I'm not sure how you
ended up with more than one .PST file if you didn't add it yourself...did you
copy one file over another?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
I believe that I followed the instructions in the KB article exactly, copying
the Outlook.pst file from the default folder to the preferred folder. The
system created a second folder in the Outlook window when originally there
was only one. I cannot remember if there was a second entry for Outlook.pst
in the window used for defining the POP3 & SMTP addresses, but the system
would not allow me to remove all mailboxes from this window. It insisted
that I first remove the default mailbox via a different route (which didn't
work). That is why I resorted to using the "Detect & Repair" bulldozer,
which finally did work. If you want all of the gory details of my efforts, I
can key and send them to you (a couple of pages of notes). Has anyone at
Microsoft tested these two KB articles to determine if the procedure results
in duplicate mailboxes being created and the disappearance of the Outlook
Today view? Could you ask Microsoft for an enhancement to make the procedure
for moving these mailbox files more intuitive? Thx.
 
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