Kenneth said:
when ever I log on and click on desktop icon of internet
explore and/or hotmail icon, it starts to throw up several
web pages all at once and will not stop till it has around
65-70 pages,when I try to close them it pops them back up.
Also sometimes when I try to close or log off it does the
same thing. I have shut off the system restore and put it
into safe mode and scanned for any virus but it has none
according to Norton a/v program. Any info on this is
appreciated.
Do all of the following things to clean up your system:
Turn on that firewall...
http://www.microsoft.com/WindowsXP/home/using/howto/homenet/icf.asp
(It has been reported that it now works with AOL 9.0+)
Make sure you have all the updates (critical) installed from:
http://windowsupdate.microsoft.com/
(Scan for updates, Review and Install)
Get rid of the spy/ad/mal-ware..
(Yes - using MORE than one of these..
I recommend at least the first three. Also..
UPDATE the definitions for them before using.)
Spybot Search and Destroy
http://www.safer-networking.net/
Lavasoft AdAware
http://www.lavasoft.de
CWSShredder
http://www.spywareinfo.com/~merijn/downloads.html
Hijack This!
http://mjc1.com/mirror/hjt/
I also like "The Cleaner" and "SpywareBlaster" and "SpywareGuard".
-
http://www.moosoft.com/
-
http://www.javacoolsoftware.com/
The first is a PAY product, but useable for 30 days - it has found and
eliminated problems in the past the others did not. The latter two are
prevention mechanisms. I like SpywareGuard for those with enough processor
to have something running like antivirus software - and it prevents browser
hijacking quite well.
And Assortment of Others:
http://www.merijn.org/downloads.html
After you cleanup your PC somewhat of spy/ad/mal-ware, verify your antivirus
software is updated and run a full scan of your computer. If you have no
antivirus software - get one NOW! Grisoft AntiVirus:
http://www.grisoft.com/us/us_dwnl_free.php
Empty your Temporary Internet Files and shrink the size it stores to about
80 to 120MB (seems to be an optimal size for the normal user)
- Open ONE copy of Internet Explorer.
- Select TOOLS -> Internet Options.
- Under the General tab in the "Temporary Internet Files" section,
do the following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the
"Amount of disk space to use:" to something between 80MB
and 120MB. (Betting it is MUCH larger right now.)
- Click OK.
- Click on "Delete Files" and select to
"Delete all offline contents" (the checkbox) and click
OK. (If you had a LOT, this could take 2-10 minutes or
more.)
- Once it is done, click OK, close Internet Explorer
- Re-open Internet Explorer.
Uninstall any software you do not use often/ever. (If you have something
installed but never use it, uninstall it.) If you go through Control
Panel -> Add/Remove Programs and see things you seldom if ever use, it is to
your advantage to remove it.
Also, if you are tired of Web Page Pop-Ups/Unders.. You could try the
Google Toolbar.
