Carolyn said:
Hello! I'm not very computer literate so I'm not sure how to explain this
but..
We just purchased a new lapton w/vista installed and we purchased a satelite
internet system. Our speeds are slower than the dial-up we used to have. I
have called the company many times and they tell me that they can not check
my system b/c it's VISTA. They told me that it may be configured wrong, but
I have no idea how to check it or how to reconfigure it. Can anybody PLEASE
help!! I'm at my rope's end with this system!
Hi, Carolyn-
I'm not really surprised about your slow speeds using
satellite internet. I went to satellite internet last
December and the down and up speeds at the best of times are
no faster than I used to get years ago on a dial up
connection when I lived in the city. I presently live way
out in the country and have no hope of ever seeing DSL or a
cable connection in this life time. The dial up I had been
using here was really slow with download speed of up to 2K
at the best of times. While the satellite connection is ten
to twenty times faster than that it does not even come close
to what one can expect with DSL. Also one has to contend
with the latency time loss - that is to say the uplink and
downlink times to the satellite itself. My satellite
provider does offer faster speeds for ridiculously higher
priced service connections You didn't mention what speeds
you're experiencing in your post but, based upon my
experience, if you're getting download speeds of 20 to 40K
you are probably doing well. My satellite provider
(Xplornet) does offer the URL of a server to test up and
down speeds which they can look at to determine if there is
a problem. I've been testing for about a week now at
different times of the day a have noticed that at 2:00am I
get speeds that are about 75% of what they advertise, but
during the day when there are more users on line my speeds
are about 30 to 40% of what they advertise. My speed with
Vista is the same as I experienced with XP, so I doubt that
the problem is within Vista. Also, satellite Internet is no
good for VOIP and peer to peer connections among other
things that DSL, cable, and even dial up users take for granted.
Jack
