Problem viewing contact list in email

  • Thread starter Thread starter Skip Bisconer
  • Start date Start date
S

Skip Bisconer

I recently had to start my Outlook with backup copy. I have recovered all the
files including the Contact file. The problem is when I click the to button
in email it comes blank and I have to click in the show names to: box and
click the Contacts name. The problem seems to be that there are three names
in the Show Names to:
First is "Personal Address Book" which is blank, Second is Outlook Address
Book that says, "No entries in this Address Book", and lastly Contats which
show all my contact file. I assume because this is on the bottom is why it
doesn't just come up automatically like it use to. How do I get that Contacts
to show up in the list first. It's a problem in my Word mail merge too.
Thanks for looking at my problem.
 
Post your Outlook version when you post a question so someone can answer.
The "Contact File" to which you refer does not exist. All Outlook data is in
one file.
You appear to have recovered everything. You simply need to tell your
address book view in which folder you would like it to start. That is easily
done, but we cannot tell you how since you did not provide the requisite
information.
 
open the address book (control+shift+B) and look on the tools, options menu
and set the contacts to be the default for contacts and first listed and
searched.










** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
 
I just compounded my problem. I was messing around in the Control Panel and
deleted my profile when I tried to rebuild it and name it Outlook it said I
already had a profile Outlook. But I can't find it any where in that screen.
Can you point me in a direction or tell me how to just undo everything I have
which is nothing and recover from my backup? When I open Outlook now I can't
open anything and there is nothing on my File menu but Exit. My stuff isn't
critical but it is important to me.
 
I have gotten my Outlook partially back but I cannot get my contact list up
in email. It is there to view under the Contacts tab. When I try to click the
To... in a new email I get the following:
"The address list could not be displayed. The Contacts Folder associated
with this address list could not be opened; it may have been moved or deleted
or you do not have permissions.
When I click OK I get a popup box that defaults to Contacts in the Show
names from the: and nothing shows in the window. if I use the down arrow
Outlook Address book shows and when I select that it says There are no
records in the address book.

I am using Outlook 2003 with automatic updates.

--
Skip
Using Office 2003 Pro
2007 Student version


Russ Valentine said:
When you create a new profile, you must give it a new name. Just configure
your new profile the same way you did your old. Make sure you use the same
data file.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]
Skip Bisconer said:
I just compounded my problem. I was messing around in the Control Panel
and
deleted my profile when I tried to rebuild it and name it Outlook it said
I
already had a profile Outlook. But I can't find it any where in that
screen.
Can you point me in a direction or tell me how to just undo everything I
have
which is nothing and recover from my backup? When I open Outlook now I
can't
open anything and there is nothing on my File menu but Exit. My stuff
isn't
critical but it is important to me.
Click to expand...
Click to expand...
 
Answer is posted here every day. You have not configure your address book
view. Do so:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Skip Bisconer said:
I have gotten my Outlook partially back but I cannot get my contact list up
in email. It is there to view under the Contacts tab. When I try to click
the
To... in a new email I get the following:
"The address list could not be displayed. The Contacts Folder associated
with this address list could not be opened; it may have been moved or
deleted
or you do not have permissions.
When I click OK I get a popup box that defaults to Contacts in the Show
names from the: and nothing shows in the window. if I use the down arrow
Outlook Address book shows and when I select that it says There are no
records in the address book.

I am using Outlook 2003 with automatic updates.

--
Skip
Using Office 2003 Pro
2007 Student version


Russ Valentine said:
When you create a new profile, you must give it a new name. Just
configure
your new profile the same way you did your old. Make sure you use the
same
data file.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]
Skip Bisconer said:
I just compounded my problem. I was messing around in the Control Panel
and
deleted my profile when I tried to rebuild it and name it Outlook it
said
I
already had a profile Outlook. But I can't find it any where in that
screen.
Can you point me in a direction or tell me how to just undo everything
I
have
which is nothing and recover from my backup? When I open Outlook now I
can't
open anything and there is nothing on my File menu but Exit. My stuff
isn't
critical but it is important to me.
:

open the address book (control+shift+B) and look on the tools, options
menu
and set the contacts to be the default for contacts and first listed
and
searched.










** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


message
I recently had to start my Outlook with backup copy. I have
recovered
all
the
files including the Contact file. The problem is when I click the to
button
in email it comes blank and I have to click in the show names to:
box
and
click the Contacts name. The problem seems to be that there are
three
names
in the Show Names to:
First is "Personal Address Book" which is blank, Second is Outlook
Address
Book that says, "No entries in this Address Book", and lastly
Contats
which
show all my contact file. I assume because this is on the bottom is
why
it
doesn't just come up automatically like it use to. How do I get that
Contacts
to show up in the list first. It's a problem in my Word mail merge
too.
Thanks for looking at my problem.
Click to expand...
Click to expand...
Click to expand...
 
I went to the site and followed the steps for 2003 and Otulook Address book
was already there so I followed to the " Step 2: Mark your contact folder for
use with your address book and now when I click the To... I get the halt
warning I posted previously and I get to the contact window when I click OK
to the warning which has defaulted to Contacts and is blank. Now I have
options for Outlook Address book, which say No Records in this etc.,
Contacts, which is blank and another Contacts whick is my contact file and I
can select names from it. The problem now is every time I click the To... I
have to go through the halt click OK then select the last bottom Contacts
selection to get to the email addresses in my contact file. Is there a way to
either get rid of those other opitons or make the last Contact switch places
with the first Contacts?
--
Skip
Using Office 2003 Pro
2007 Student version


Russ Valentine said:
Answer is posted here every day. You have not configure your address book
view. Do so:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Skip Bisconer said:
I have gotten my Outlook partially back but I cannot get my contact list up
in email. It is there to view under the Contacts tab. When I try to click
the
To... in a new email I get the following:
"The address list could not be displayed. The Contacts Folder associated
with this address list could not be opened; it may have been moved or
deleted
or you do not have permissions.
When I click OK I get a popup box that defaults to Contacts in the Show
names from the: and nothing shows in the window. if I use the down arrow
Outlook Address book shows and when I select that it says There are no
records in the address book.

I am using Outlook 2003 with automatic updates.

--
Skip
Using Office 2003 Pro
2007 Student version


Russ Valentine said:
When you create a new profile, you must give it a new name. Just
configure
your new profile the same way you did your old. Make sure you use the
same
data file.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]

I just compounded my problem. I was messing around in the Control Panel
and
deleted my profile when I tried to rebuild it and name it Outlook it
said
I
already had a profile Outlook. But I can't find it any where in that
screen.
Can you point me in a direction or tell me how to just undo everything
I
have
which is nothing and recover from my backup? When I open Outlook now I
can't
open anything and there is nothing on my File menu but Exit. My stuff
isn't
critical but it is important to me.
:

open the address book (control+shift+B) and look on the tools, options
menu
and set the contacts to be the default for contacts and first listed
and
searched.










** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


message
I recently had to start my Outlook with backup copy. I have
recovered
all
the
files including the Contact file. The problem is when I click the to
button
in email it comes blank and I have to click in the show names to:
box
and
click the Contacts name. The problem seems to be that there are
three
names
in the Show Names to:
First is "Personal Address Book" which is blank, Second is Outlook
Address
Book that says, "No entries in this Address Book", and lastly
Contats
which
show all my contact file. I assume because this is on the bottom is
why
it
doesn't just come up automatically like it use to. How do I get that
Contacts
to show up in the list first. It's a problem in my Word mail merge
too.
Thanks for looking at my problem.
Click to expand...
Click to expand...
Click to expand...
 
Also posted here often. Remove invalid references to Contacts Folders here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change… >

Set which folder you want to appear first when you open the address book in
the Address Book itself > Tools > Options...
--
Russ Valentine
[MVP-Outlook]
Skip Bisconer said:
I went to the site and followed the steps for 2003 and Otulook Address book
was already there so I followed to the " Step 2: Mark your contact folder
for
use with your address book and now when I click the To... I get the halt
warning I posted previously and I get to the contact window when I click
OK
to the warning which has defaulted to Contacts and is blank. Now I have
options for Outlook Address book, which say No Records in this etc.,
Contacts, which is blank and another Contacts whick is my contact file and
I
can select names from it. The problem now is every time I click the To...
I
have to go through the halt click OK then select the last bottom Contacts
selection to get to the email addresses in my contact file. Is there a way
to
either get rid of those other opitons or make the last Contact switch
places
with the first Contacts?
--
Skip
Using Office 2003 Pro
2007 Student version


Russ Valentine said:
Answer is posted here every day. You have not configure your address book
view. Do so:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Skip Bisconer said:
I have gotten my Outlook partially back but I cannot get my contact list
up
in email. It is there to view under the Contacts tab. When I try to
click
the
To... in a new email I get the following:
"The address list could not be displayed. The Contacts Folder
associated
with this address list could not be opened; it may have been moved or
deleted
or you do not have permissions.
When I click OK I get a popup box that defaults to Contacts in the Show
names from the: and nothing shows in the window. if I use the down
arrow
Outlook Address book shows and when I select that it says There are no
records in the address book.

I am using Outlook 2003 with automatic updates.

--
Skip
Using Office 2003 Pro
2007 Student version


:

When you create a new profile, you must give it a new name. Just
configure
your new profile the same way you did your old. Make sure you use the
same
data file.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]
message

I just compounded my problem. I was messing around in the Control
Panel
and
deleted my profile when I tried to rebuild it and name it Outlook it
said
I
already had a profile Outlook. But I can't find it any where in that
screen.
Can you point me in a direction or tell me how to just undo
everything
I
have
which is nothing and recover from my backup? When I open Outlook now
I
can't
open anything and there is nothing on my File menu but Exit. My
stuff
isn't
critical but it is important to me.
:

open the address book (control+shift+B) and look on the tools,
options
menu
and set the contacts to be the default for contacts and first
listed
and
searched.










** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


message
I recently had to start my Outlook with backup copy. I have
recovered
all
the
files including the Contact file. The problem is when I click the
to
button
in email it comes blank and I have to click in the show names to:
box
and
click the Contacts name. The problem seems to be that there are
three
names
in the Show Names to:
First is "Personal Address Book" which is blank, Second is
Outlook
Address
Book that says, "No entries in this Address Book", and lastly
Contats
which
show all my contact file. I assume because this is on the bottom
is
why
it
doesn't just come up automatically like it use to. How do I get
that
Contacts
to show up in the list first. It's a problem in my Word mail
merge
too.
Thanks for looking at my problem.
Click to expand...
Click to expand...
Click to expand...
 
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