Problem using Rules Wizard for Sent Items - OL 2002

  • Thread starter Thread starter Judi
  • Start date Start date
J

Judi

I have 3 e-mail accounts in OL 2002. I've set up rules
for my Inbox to sort incoming messages according to
account and move them to account specific folders in my
Inbox.

I'm having a problem creating similar rules to sort my
Sent Mail by account. In the Rules wizard at the top
where it says "Apply changes to this folder:", the only
option is Inbox. I've tried selecting/
(highlighting) "Sent Items" folder in the Folder List
before I open Rules Wizard and I still only see the Inbox.

I went ahead and tried to create new rules using "Start
from a blank rule" and selected "Check messages after
sending". I've designated "through the specified account"
(Personal) and "move a copy to the specified folder"
(Personal Sent) However the only folders I can choose
from are the ones for the Inbox - I'm assuming this is
because on the starting screen Inbox is folder that
changes are being applied to. So, I'm not able to
complete the rules. Any thoughts?

While I can use the "Organize" feature to View the Sent
Items "by sender", I prefer to have separate folders and
have successfully set this up before.

Thanks for any suggestions.
 
Start from your Sent Items folder, then click Organize, and the default will
be "Ways to organize Sent Items" instead.
Good luck,
Tom
 
Thanks Tom.

I was resisting using the organizing because I was trying
to set things up the way I had them before. I decided to
go ahead and do that since I didn't have any answers as
to why the "Sent Items" folder didn't appear in the rules
wizard.

The difference I see in "organizing" the Sent Items is
that when I organize by items "from", it wants me to
create an entry in the address book. Not a huge issue,
just annoying. The plus side to doing it this way versus
using the rules as I previously did is that organizing by
folder actually moves the message. Using Rules for the
Sent Items folder, the way I had it set up before (before
my hard drive crashed, it created a copy in the desired
folder, but kept copies of everything in the Sent Items
folder as well. Based on a post I found when I
originally set the rules up, I read that this was how
Outlook was designed -- rules applied to moving Incoming
emails to specified accounts moved the emails, whereas
rules applied to moving sent items from specified
accounts actually copied to the folders versus moved.

I'm sure this is more than you wanted to know - just
reminds me that there are always going to be frustrating
things with software and sometimes you have to just give
in and say it's accomplishing the end result close enough
and stop wasting time on it.

Judi
 
I still need some help.

Looks like I spoke too soon - Using the Organize tool in
the Sent Items folder to create a rule to "sort"/ my
messages in Sent Items to the appropriate folder worked
as a one time "rule". The rule didn't automatically
process subsequent mail items I sent. FYI, in the
Organize tool, I did select the option to "Create a rule
to move new messages", versus "Move message selected
below"

Any ideas?
 
Back
Top