Problem starting PowerPoint

  • Thread starter Thread starter S Johnson
  • Start date Start date
S

S Johnson

Just today, my PP 2000 has started to look to my CD-Rom
drive while starting up. It gives me an error for
PowerPoint.exe saying that there is no disk in the drive.

I have opened PPt files from my CD drive, but I'm not
sure why it is searching there and giving me error
messages now.
 
If you look at the bottom of the File menu, you'll see a list of the files
you've most recently opened (called the MRU or Most Recently Used list).

I'm guessing that PPT is trying to verify the availability of one of the
files you've opened earlier from CD before adding it to this list.

Try putting any CD in the drive and see if that settles its hash.

Or ok your way through the complaints, then open up some files from your
local hard drive, enough to shove the CD-based file off the MRU list.

--

Steve Rindsberg PPT MVP
PPTLive ( http://www.pptlive.com ) Featured Speaker
PPTools: http://www.pptools.com
PPT FAQ: http://www.pptfaq.com
 
Hi:

My linked PP Presentations worked, and now they don't. Updating my
Office 2000 programs and Norton Anti Virus program caused the problem.
It's a known issue and covered at the following sites:

http://support.microsoft.com/default.aspx?scid=kb;en-us;328613

http://support.microsoft.com/default.aspx?scid=kb;EN-US;329820

The error message I get is: "The server application, source file, or
item can't be found, or returned an unknown error. You may need to
reinstall the server application."

I'm running PowerPoint 2000 on a Win98 SE computer.

The solution, and it works, is to disable the Office Plug-in feature
in Norton Anti-Virus, shut down your computer, and then reboot. Only
then will your Linked PP Presentation run correctly.

After running the presentation, you then would enable the Office
Plug-in feature in Norton, shut down your machine, and then reboot
again. It's very annoying.

Is there any other solution around this?
 
You might want to contact Symantec, then. I believe it was available
through Live Update.
Click to expand...


It looks like just turning off the Norton Office Plug-in is the best
solution. You would then reboot your machine, run your linked
PowerPoint presentation, and then turn it back on. You must reboot
before the Office plug-in takes effect.

I use Live Update constantly, and the Office Plug-in still blocks the
linking feature in PowerPoint.

Over and Out!!
 
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