Problem sending emails

  • Thread starter Thread starter BobPeyton
  • Start date Start date
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BobPeyton

I can receive emails, but get the following error when trying to send emails:

The connection to the server has failed. Subject '<Email Subject>',
Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP,
Port: 25, Secure(SSL): no, Socket Error: 10060, Error Number: 0x800CCC0E

I normally send and receive emails all the time using Windows Mail and don't
remember ever receiving this message before. I last sent emails successfully
yesterday. I have not changed anything on my computer lately. I'm not sure
what is causing this problem. Please help.
 
Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.
 
Thanks for the help.

However, while waiting for a response to this problem, I called my DSL/ISP
(ATT) and was told that I needed to change my email acount info (servers,
ports, etc...). I deleted my old account and created a new one as instructed
by the support person, and the problem ceased. I can't believe ATT did not
inform of the changes I needed to make before the problem began. Anyway, my
issue has been resolved, and it was not a Windows Mail issue at all.

Bruce Hagen said:
Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


BobPeyton said:
I can receive emails, but get the following error when trying to send
emails:

The connection to the server has failed. Subject '<Email Subject>',
Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol:
SMTP,
Port: 25, Secure(SSL): no, Socket Error: 10060, Error Number: 0x800CCC0E

I normally send and receive emails all the time using Windows Mail and
don't
remember ever receiving this message before. I last sent emails
successfully
yesterday. I have not changed anything on my computer lately. I'm not
sure
what is causing this problem. Please help.
Click to expand...

.
Click to expand...
 
Thanks for reporting back.
AT&T has migrated all the old Bellsouth users to the newer AT&T/Yahoo
mail platform.

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP Program: http://mvp.support.microsoft.com


BobPeyton said:
Thanks for the help.

However, while waiting for a response to this problem, I called my DSL/ISP
(ATT) and was told that I needed to change my email acount info (servers,
ports, etc...). I deleted my old account and created a new one as instructed
by the support person, and the problem ceased. I can't believe ATT did not
inform of the changes I needed to make before the problem began. Anyway, my
issue has been resolved, and it was not a Windows Mail issue at all.

Bruce Hagen said:
Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


BobPeyton said:
I can receive emails, but get the following error when trying to send
emails:

The connection to the server has failed. Subject '<Email Subject>',
Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol:
SMTP,
Port: 25, Secure(SSL): no, Socket Error: 10060, Error Number: 0x800CCC0E

I normally send and receive emails all the time using Windows Mail and
don't
remember ever receiving this message before. I last sent emails
successfully
yesterday. I have not changed anything on my computer lately. I'm not
sure
what is causing this problem. Please help.
Click to expand...

.
Click to expand...
Click to expand...
 
Dear Sirs,
I can receive emails, but get the following error when trying to send
emails.
Please help.
Thank you in advance.
Yuri Ratovski
 
Please start your own new thread instead of hijacking another, and include
the error message verbatim. Thank you.
 
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