Problem sending attachments

  • Thread starter Thread starter ShirleyLai
  • Start date Start date
S

ShirleyLai

Hi, I'm using Outlook on Win XP Home Edition. Recently
when I insert File for sending, it appears Sent with a
attachment clip but the recipient does not receive any
files attached. Usually, when we insert file it would
appear at the bottom of text page with a cut-off page
line on top. In current case, the insert file (whether
Word or Excel) appears like a "cut&paste" box after sign
off. Could someone please help.
 
ShirleyLai said:
Hi, I'm using Outlook on Win XP Home Edition. Recently
when I insert File for sending, it appears Sent with a
attachment clip but the recipient does not receive any
files attached. Usually, when we insert file it would
appear at the bottom of text page with a cut-off page
line on top. In current case, the insert file (whether
Word or Excel) appears like a "cut&paste" box after sign
off. Could someone please help.

Make sure you're not sending in Rich Text format.
 
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