Problem sending attachments

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi

Two of our staff members have tried to send an e-mail
with an attachment to another staff member. The message
appears to send ok, no error messages come up and the
message is in the sent items

The weird thing is that when other people send the same
attachment to the same person it works

I have checked the recipients end to see if any rules are
in place to move messages from specific senders to
another location but there are no rules in place, and I
have checked other folders and the e-mail is not there at
all

Does anyone have any ideas

Thanks
Olivi
 
try attaching a tracking option, like "request a delivery receipt" or "request a read receipt" from the tools->option menu to see if indeed the message got through your server. or maybe it's already in the recipient's inbox's subfolder somewhere. try finding it using advanced find and check for "look in subfolders". you may have missed a spot when searching manually. hope this helps

----- Olivia wrote: ----

Hi

Two of our staff members have tried to send an e-mail
with an attachment to another staff member. The message
appears to send ok, no error messages come up and the
message is in the sent items

The weird thing is that when other people send the same
attachment to the same person it works

I have checked the recipients end to see if any rules are
in place to move messages from specific senders to
another location but there are no rules in place, and I
have checked other folders and the e-mail is not there at
all

Does anyone have any ideas

Thanks
Olivi
 
Back
Top