Problem restoring from quarantine

  • Thread starter Thread starter Stephen
  • Start date Start date
S

Stephen

After I did a spyware scan on my computer, all my files in
the Kazaa folder were put down as suspicious files. And
instead of choosing ignored I accidentally put them in the
quarantine by mistake. When I tried to restore the files
they were not on the list of items that could be restored.
But I can see that they are still in my quarantine folder
because there's 10GB of files there. Does anybody know how
to restore them? Any help would be much appreciated.
 
Stephen said:
After I did a spyware scan on my computer, all my files in
the Kazaa folder were put down as suspicious files. And
instead of choosing ignored I accidentally put them in the
quarantine by mistake. When I tried to restore the files
they were not on the list of items that could be restored.
But I can see that they are still in my quarantine folder
because there's 10GB of files there. Does anybody know how
to restore them? Any help would be much appreciated.

;(

Start restoring them, this can take hours for you.

Other users reports that this can take 5 to 6 hours to restore.
 
Bills Suggestion

If you specified to Quarantine, rather than to remove, it should be
possible. Tools, Spyware Scan, Manage spyware Quarantine. Let it sit at that
screen-some persons have mentioned that it took 6 hours for the files to
fill in properly. If/when the files do fill in, once you have restored them
proceed as follows:

Before you restart the machine, move or copy all the files to some other
location--My Documents or an appropriate folder, just as long as you remove
it from there. Reports have stated that stuff disappeared AGAIN after the
reboot.
 
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