problem resolving

  • Thread starter Thread starter Loren
  • Start date Start date
L

Loren

whenever I try to open a second mailbox through tools,
services, microsoft exchange server, advanced, and try
adding a second mailbox to open, I get the
error "operation failed" and "the name could not be
resolved". I know that the mailbox I am trying to access
exists and I don't have any trouble resolving names
anywehere else, only here. Any ideas?


Loren
 
Loren said:
whenever I try to open a second mailbox through tools,
services, microsoft exchange server, advanced, and try
adding a second mailbox to open, I get the
error "operation failed" and "the name could not be
resolved". I know that the mailbox I am trying to access
exists and I don't have any trouble resolving names
anywehere else, only here. Any ideas?


Loren
Click to expand...

Often enough, a mailbox name is not the same as the person name or email
address, so it is (merely) possible that you are actually not specifying
a valid mailbox. That aside...

First, Outlook has to find the server. Are you sure it can? Outlook
will use your system's normal "name resolution" mechanisms to find the
server specified. That includes WINS, DNS, host, lmhosts, etc. I would
check that name resolution of the mail server's hostname is working
first.

Second, as I said before, the name of the mailbox has to be as it
appears in the mailbox's "display" (doing this from memory... may have
the specific 'title' wrong) name field. Another way to check would be
to look at this person's Contact record on the Global Address list or
other Exchange-based address book mechanism.

Hope that helps.
Bear
 
-----Original Message-----



Often enough, a mailbox name is not the same as the person name or email
address, so it is (merely) possible that you are actually not specifying
a valid mailbox. That aside...

First, Outlook has to find the server. Are you sure it can? Outlook
will use your system's normal "name resolution" mechanisms to find the
server specified. That includes WINS, DNS, host, lmhosts, etc. I would
check that name resolution of the mail server's hostname is working
first.

Second, as I said before, the name of the mailbox has to be as it
appears in the mailbox's "display" (doing this from memory... may have
the specific 'title' wrong) name field. Another way to check would be
to look at this person's Contact record on the Global Address list or
other Exchange-based address book mechanism.

Hope that helps.
Bear
Click to expand...

It isn't limited to one mailbox. It's every mailbox that
I try to set up (in adition to my own). My resolution
works fine everywhere else (i.e. the GAL, setting up my
own mailbox) but when I try to add a second mailbox to
open is when I recieve the error. My WINS and DNS are
working fine and the display name of the mailboxes I am
trying to open are correct. It just doesn't resolve this
one thnig.


Loren
 
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