Problem Reports and Solutions not functional

  • Thread starter Thread starter Mondrian
  • Start date Start date
M

Mondrian

Other users have reported this problem but have had no luck trying to solve
it. Perhaps i will be luckier.

Anyway, my problem with the above mentioned feature is that it always
reports an error message whenever i try to view any solution it presents to a
problem it reported. And the error message mentions that the solution cannot
be presented and that the most likely causes are that i'm not connected to
the internet or that the server is facing problems. I am obviously not
offline, and this has been going on for too long for it to be a server
malfunction.

I've checked and the firewall isn't blocking the program. I am running Vista
Home Premium.

If anyone can help, please do.
 
No one at all, eh? Multiple people have reported this problem and yet no one
could come up with anything so far?
 
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