laura2110 said:
I have been trying to run a program i have downloaded but I keep getting the
same error message. Troubleshoot associated with this program tells me to
delete my Temporary Internet Files folder, but my system is telling me I
cannot delete folder. Is there anyone round this, can I change anything in
my system that will allow me to delete any files/folders I wish?
Are you logged as Admin to perform this operation?
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Download this tool:
http://www.ccleaner.com
Please read the help file with it to get the best out of this tool.
Run disk clean up and check desk on Boot up.
Does it help?
HTH.
nass
