Problem receiving e-mail attachments

  • Thread starter Thread starter Jennifer
  • Start date Start date
J

Jennifer

A few months ago, I downloaded an update from MS. Since
then, many e-mails sent to me by my friends are sent as
attachments of which I cannot download. A friend did a
little investigating and found where MS noted that others
experienced this problem but how to fix it was not very
clear.

If someone can help me with this problem, I would be very
appreciative. PS - instructions will need to be sent in a
very simple, step-by-step format. I'm not very
comfortable with computers yet.

Questions are:

1. Why can't I open any e-mailed attachments in Outlook
Express and how can I fix it?

2. Why are e-mails being received in attachment format
when they are sent as regular mail? Am I doing something
wrong?
 
See http://support.microsoft.com/default.aspx?scid=KB;en-us;q291387

Also note:
This is a group to support Outlook from the Office group of programs.
Outlook Express is a part of Internet Explorer and is a quite different
program, despite its similar name..

You will probably get a faster and more expert answer if you post this to an
Outlook Express news group.

Try posting in one of these newsgroups:
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
microsoft.public.internet.outlookexpress.mac for OE for Macintosh

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups).

A good website for information on OE is:
http://www.tomsterdam.com/
 
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