Problem pushing software

  • Thread starter Thread starter Tim Ogawa
  • Start date Start date
T

Tim Ogawa

Hello Group,

I created a policy to push out office2k3 vlk through group policy to upgrade
office. Other group policies had worked before.
The behavior is that on reboot it appears as if it beginning to install the
application, but then stops within a number of seconds. At this point office
is not installed.
The event viewer shows event id 102 referencing this problem: "The error was
The installation source for this product is not available. Verify that the
source exists and that you can access it."

I have verified that the serial number in the mst is correct and that the
source files are accessible
I gave the machine and authenticated users read and apply group policy
rights on the policy

The environment is pure windows 2000 (server and workstations), and is part
of a subdomain.

Thanks for any help or suggestions.
 
Hello Group,

I created a policy to push out office2k3 vlk through group policy to upgrade
office. Other group policies had worked before.
The behavior is that on reboot it appears as if it beginning to install the
application, but then stops within a number of seconds. At this point office
is not installed.
The event viewer shows event id 102 referencing this problem: "The error was
The installation source for this product is not available. Verify that the
source exists and that you can access it."

I have verified that the serial number in the mst is correct and that the
source files are accessible
I gave the machine and authenticated users read and apply group policy
rights on the policy

The environment is pure windows 2000 (server and workstations), and is part
of a subdomain.

Thanks for any help or suggestions.
Click to expand...
Do they have read rights to the share? Double check those permissions.
 
Hi Tim-

I can't remember which it was, but I have heard of people having trouble
utilizing an installation source if the share was located within a cluster.
Or was it a DFS? I'm pretty sure it was a clustered share.

Is your installation source a clustered share?

Ken
 
Ken B2 said:
Hi Tim-

I can't remember which it was, but I have heard of people
having trouble
utilizing an installation source if the share was located
within a cluster.
Or was it a DFS? I'm pretty sure it was a clustered share.

Is your installation source a clustered share?

Ken
Click to expand...

Hi,

Give the Domain Computers Group at least Read access to the Share
where the MSOffice install is located (also make sure the Share
Permissions are Everyone=Full Control). That is what fixed it for me.

Cheers,

Lara
 
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