K
Katrina
I keep getting an error saying "Cannot start Microsoft Office Outlook.
Cannot open the Outlook window" how do I fix this?
Cannot open the Outlook window" how do I fix this?
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R
Roady [MVP]
Hard to say at this level of detail. If you are using Outlook 2007, see if
starting Outlook with the resetnavpane switch works;
Start-> Run; outlook.exe /resetnavpane
Additionally see;
http://www.msoutlook.info/question/268
starting Outlook with the resetnavpane switch works;
Start-> Run; outlook.exe /resetnavpane
Additionally see;
http://www.msoutlook.info/question/268
H
HybridManWV
I had the same problem running Outlook 2007 on an XP Pro machine. It was
working fine, then got the same error. I tried the /safe and other things
with no luck. I finally searched for "Outlook.exe" and found the file in two
place, one in
C:\PROGRAM FILES\MICROSOFT OFFICE 2000\OFFICE12\
and one in
C:\PROGRAM FILES\MICROSOFT OFFICE 2007\OFFICE12\
The files were the same size, and the same date (8/17/2009).
The one in the 2000 folder works. The one in the 2007 folder, where the
shortcut points, generates the error.
That's great, I have my email back, but updates in the future will be to the
file in the 2007 folder. How do I make the 2007 one work?
working fine, then got the same error. I tried the /safe and other things
with no luck. I finally searched for "Outlook.exe" and found the file in two
place, one in
C:\PROGRAM FILES\MICROSOFT OFFICE 2000\OFFICE12\
and one in
C:\PROGRAM FILES\MICROSOFT OFFICE 2007\OFFICE12\
The files were the same size, and the same date (8/17/2009).
The one in the 2000 folder works. The one in the 2007 folder, where the
shortcut points, generates the error.
That's great, I have my email back, but updates in the future will be to the
file in the 2007 folder. How do I make the 2007 one work?
B
Brian Tillman [MVP - Outlook]
I had the same problem running Outlook 2007 on an XP Pro machine. It was
working fine, then got the same error. I tried the /safe and other things
with no luck. I finally searched for "Outlook.exe" and found the file in two
place, one in
C:\PROGRAM FILES\MICROSOFT OFFICE 2000\OFFICE12\
and one in
C:\PROGRAM FILES\MICROSOFT OFFICE 2007\OFFICE12\
The files were the same size, and the same date (8/17/2009).
The one in the 2000 folder works. The one in the 2007 folder, where the
shortcut points, generates the error.
That's great, I have my email back, but updates in the future will be to the
file in the 2007 folder. How do I make the 2007 one work?
Sounds like you told the installation to use the wrong folder. Uninstall
Office, delete the folders, then reinstall Office, accepting the default
location and not specifying a different folder.