Problem Opening Attachments

  • Thread starter Thread starter jrm73
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jrm73

I have several users that intermittently get this error in opening
attachments, mostly excel.

"Can't open file: C:\Documents and Settings\user\Local Settings
\Temporary Internet Files\OLK55\600....The file may not exist, you may
not have permission to open it, or it may be open in another program.
Right-click on the folder that contains the file, and then click
properties to check permissions for the folder.

When I check this location in windows explorer the \OLK55\600 folders
didn't exist. I'd read another post saying that outlook opens
attachments in a temp location via the registry - which matches the
patch above. The post said to edit the path to... C:\Documents and
Settings\user\Local Settings\Temp, which I did and did not help.

This user has admin rights on the PC so I am stumped???

Has anyone fixed this recently or can anyone shed some light on it??
Thanks for any help.
 
jrm73 said:
I have several users that intermittently get this error in opening
attachments, mostly excel.

"Can't open file: C:\Documents and Settings\user\Local Settings
\Temporary Internet Files\OLK55\600....The file may not exist, you may
not have permission to open it, or it may be open in another program.
Right-click on the folder that contains the file, and then click
properties to check permissions for the folder.
Click to expand...

Well-known issue. See http://www.howto-outlook.com/faq/securetemp.htm
 
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