Problem opening attachments

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

when trying to open a pdf attachment from within the inbox, the user clicks
on the paperclick and chooses open. Instead of the file opening, he gets
prompted to either open it or save it. When you choose open, it brings up
the c:\windows\system32 folder and if you choose save, it won't save it. I
have removed and reconfigured the profile, removed and resintalled adobe
acrobat, installed the latest updates for office 2000 with still no luck. He
is able to open other pdf's from other drives so adobe is working correctly.
Any ideas?
 
Kevin said:
when trying to open a pdf attachment from within the inbox, the user
clicks on the paperclick and chooses open. Instead of the file
opening, he gets prompted to either open it or save it. When you
choose open, it brings up the c:\windows\system32 folder and if you
choose save, it won't save it. I have removed and reconfigured the
profile, removed and resintalled adobe acrobat, installed the latest
updates for office 2000 with still no luck. He is able to open other
pdf's from other drives so adobe is working correctly. Any ideas?
Click to expand...

Sounds like a Folder Options setting gone awry to me.
 
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