Problem: only the first page of the Fax arrives at the destination.

  • Thread starter Thread starter Gigi
  • Start date Start date
G

Gigi

Hi.

After a long time, I tried to send a Fax with Windows XP, and surprise:
The button for adding jpg-Files for example, dissapeared, so I can send just
1 File now.
The next problem is, that I can sent more then 1 page from that file (the
faxmonitor shows that), but only the first page arrives at the destination

Thanks,
Mihai
 
I have a 3 page doc-File and I say "File-Print" and then I choose the Fax.
Everything seams to be OK, but before I sent the Fax, in the Preview only
the first page is shown.
During the sending process, all the 3 pages are shown in the
faxmonitor-window( sending page 1, sending page 2....)
At the destination, only the first page arrives, as shown in the preview.

Russ Valentine said:
Post the precise steps you are using and the behavior you see.
--
Russ Valentine
[MVP-Outlook]
Gigi said:
Hi.

After a long time, I tried to send a Fax with Windows XP, and surprise:
The button for adding jpg-Files for example, dissapeared, so I can send
just 1 File now.
The next problem is, that I can sent more then 1 page from that file (the
faxmonitor shows that), but only the first page arrives at the
destination

Thanks,
Mihai
Click to expand...
Click to expand...
 
What document type and from what application are you sending?
What is the file association for TIF files in your operating system?
What do you see in your Sent Items Folder?
Do you get any error messages or see anything in Event Viewer?
--
Russ Valentine
[MVP-Outlook]
Gigi said:
I have a 3 page doc-File and I say "File-Print" and then I choose the Fax.
Everything seams to be OK, but before I sent the Fax, in the Preview only
the first page is shown.
During the sending process, all the 3 pages are shown in the
faxmonitor-window( sending page 1, sending page 2....)
At the destination, only the first page arrives, as shown in the preview.

Russ Valentine said:
Post the precise steps you are using and the behavior you see.
--
Russ Valentine
[MVP-Outlook]
Gigi said:
Hi.

After a long time, I tried to send a Fax with Windows XP, and surprise:
The button for adding jpg-Files for example, dissapeared, so I can send
just 1 File now.
The next problem is, that I can sent more then 1 page from that file
(the faxmonitor shows that), but only the first page arrives at the
destination

Thanks,
Mihai
Click to expand...
Click to expand...
Click to expand...
 
What document type and from what application are you sending?
Click to expand...
It is a Word-Document and I send it from MS-Word.
What is the file association for TIF files in your operating system?
Click to expand...
In the Word-document I have embeded JPG-files, because Windows XP with
Service Pack 2, no longer admites attachment-files in the Fax.
What do you see in your Sent Items Folder?
Click to expand...
In the Sent Items Folder I see the sented fax, but only the first page is
in.
Do you get any error messages or see anything in Event Viewer?
Click to expand...
I don't get any error messages.
--
Gigi said:
I have a 3 page doc-File and I say "File-Print" and then I choose the Fax.
Everything seams to be OK, but before I sent the Fax, in the Preview only
the first page is shown.
During the sending process, all the 3 pages are shown in the
faxmonitor-window( sending page 1, sending page 2....)
At the destination, only the first page arrives, as shown in the preview.

Russ Valentine said:
Post the precise steps you are using and the behavior you see.
--
Russ Valentine
[MVP-Outlook]
Hi.

After a long time, I tried to send a Fax with Windows XP, and surprise:
The button for adding jpg-Files for example, dissapeared, so I can send
just 1 File now.
The next problem is, that I can sent more then 1 page from that file
(the faxmonitor shows that), but only the first page arrives at the
destination

Thanks,
Mihai
Click to expand...
Click to expand...
Click to expand...
 
Aha. Now you tell me. No wonder.
Your statement that you are no longer being able to attach JPG files after
SP2 is confusing. SP2 changed nothing. It has never been possible to add
attachments in Windows XP Fax's Send Fax Wizard.
Windows XP Fax is not able to render files. It relies on the print routine
of the originating application to do that. You are attempting to render a
JPG file from an application that has no such ability in its print routine.
Can't be done. JPG files must be sent separately using an application that
can render them.
--
Russ Valentine
[MVP-Outlook]
Gigi said:
What document type and from what application are you sending?
Click to expand...
It is a Word-Document and I send it from MS-Word.
What is the file association for TIF files in your operating system?
Click to expand...
In the Word-document I have embeded JPG-files, because Windows XP with
Service Pack 2, no longer admites attachment-files in the Fax.
What do you see in your Sent Items Folder?
Click to expand...
In the Sent Items Folder I see the sented fax, but only the first page is
in.
Do you get any error messages or see anything in Event Viewer?
Click to expand...
I don't get any error messages.
--
Gigi said:
I have a 3 page doc-File and I say "File-Print" and then I choose the
Fax.
Everything seams to be OK, but before I sent the Fax, in the Preview
only the first page is shown.
During the sending process, all the 3 pages are shown in the
faxmonitor-window( sending page 1, sending page 2....)
At the destination, only the first page arrives, as shown in the
preview.

Post the precise steps you are using and the behavior you see.
--
Russ Valentine
[MVP-Outlook]
Hi.

After a long time, I tried to send a Fax with Windows XP, and
surprise:
The button for adding jpg-Files for example, dissapeared, so I can
send just 1 File now.
The next problem is, that I can sent more then 1 page from that file
(the faxmonitor shows that), but only the first page arrives at the
destination

Thanks,
Mihai
Click to expand...
Click to expand...
Click to expand...
 
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