Problem on booting up Windows 2000 Professional - ***Stop message

  • Thread starter Thread starter anthonygleave
  • Start date Start date
A

anthonygleave

Someone out there has experienced this problem!
I have had Windows NT 2000 professional loaded on a Dell Latitude done
by Dell originally which has been fine for 5/6 years. I ran a Bit
Defender virus check yesterday, and reviewed the log before shutting it
down, all normal.

On booting back up, it gets to the Blue Screen, with the mouse icon,
cuts to a debugging screen with the following message, shuts down and
immediately restarts.

***STOP: 0X000000D1(0XBD3D3A80, 0X00000002,0X00000000,0XBD3D3A80)
DRIVER_IRQL_NOT_LESS_OR_EQUAL

*** Address BD3D3A80 base at BD3D3A80, DateStamp 00000000 - dna2000.sys
*** Address BD3D3A80 base at BD3D3A80, DateStamp 00000000 - dna2000.sys

Begining to dump of physical memory

Can anybody advise how I can get fix this problem?

It would be great to hear from you, if you have had this problem
yourself
wud-wurks
 
Try rebooting in Safe Mode. If you can, change the option to not Restart on
Error (under Control Panel | System | Advanced | Startup and Recovery).

If you can reboot and do the above, then the problem is not with Windows
Standard OS in general. It is some other driver that may have gotten
installed.

You said you ran Bit Defender ... had you every ran it before. Did you just
download, install and ran this time?
If so, I would not be surprised if it installed some drivers or system
startup app.

If you can start in Safe Mode, after changing above item, reboot in
Debugging Mode and see what it loads last (it will appear on screen ...
normally you should see Mups.sys as the last item).

If you can start in Safe Mode still, then that means there is something
being started in your Startup groups (Startup folder, Run keys in Registry,
....).

If you had just installed Bit Defender and ran the very first time, try also
to reboot using Last Known Good Configuration and see if it works.
 
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