problem launching winzip

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G

Guest

I all,

when on W2k server I run winzip I receive this message:

"cannot start winzip!required file winzip.hlp was not found in the same
folder as winzip"

can anybody help me?
 
Hi,

I have the same problem whith another application:

"Detection of product '{XXXXX....}', feature 'GSE_OUTBREAK', component
'{yyyyyyyy....}' failed. The resource 'C:\Program Files\Common
Files\McAfee\log and quarantine\bin\i386\Qtnv0407.hlp' does not exist."

any suggestions?
thank you
--
Dambo


Dave Patrick said:
Reinstall Winzip?

http://www.winzip.com/

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

Damb0 said:
I all,

when on W2k server I run winzip I receive this message:

"cannot start winzip!required file winzip.hlp was not found in the same
folder as winzip"

can anybody help me?
 
Hi,

now winzip works, but event viewer continue registering this error
"Detection of product '{XXXXX}', feature 'GSE_OUTBREAK', component '{YYYYYY}'
failed. The resource 'C:\Program Files\Common Files\McAfee\log and
quarantine\bin\i386\Qtnv0407.hlp' does not exist.

Can you help me?
--
Dambo


Dave Patrick said:
Did reinstalling winzip help the first issue?

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

Damb0 said:
Hi,

I have the same problem whith another application:

"Detection of product '{XXXXX....}', feature 'GSE_OUTBREAK', component
'{yyyyyyyy....}' failed. The resource 'C:\Program Files\Common
Files\McAfee\log and quarantine\bin\i386\Qtnv0407.hlp' does not exist."

any suggestions?
thank you
 
I agree with Dave, however slightly different approach:

1) uninstall McAffee
2) test: is the error gone (more than likely)
3) install McAffee
4) did the error come back

if the error comes back, I would involve McAffee support or communities to
search for the problem. As with this approach you "prove" it is McAffee.

rgds,
Edwin.


Dave Patrick said:
I'd reinstall McAfee next.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

Damb0 said:
Hi,

now winzip works, but event viewer continue registering this error
"Detection of product '{XXXXX}', feature 'GSE_OUTBREAK', component
'{YYYYYY}'
failed. The resource 'C:\Program Files\Common Files\McAfee\log and
quarantine\bin\i386\Qtnv0407.hlp' does not exist.

Can you help me?
 
Hi,
when on W2k server I run winzip I receive this message:

"cannot start winzip!required file winzip.hlp was not found in the same

folder as winzip"

I reinstall again ...Now also iam getting the same problem
Please help me on this Problem..

Thanks and Regards
Rams.



Dave said:
Reinstall Winzip?

http://www.winzip.com/

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

Damb0 said:
I all,

when on W2k server I run winzip I receive this message:

"cannot start winzip!required file winzip.hlp was not found in the same
folder as winzip"

can anybody help me?
 
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