Problem Installing Outlook 2003

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Guest

I had Outlook 95 on my computer. I then signed up for and installed Outlook
Live which apparently overwrites some critical Outlook files. I uninstalled
Outlook Live (after several months). I later uninstalled Outlook 95. Now, I
have tried installing Outlook 2003. After installation, I received a message
that the Outlook1.pst file could not be found. I let the program create the
file for me. I thoght the program was going to open for me, but then I
recieved the following message: "Cannot start Microsoft Outlook. Unable to
open the Outlook window. The set of folders could not be opened". The
program then shut down. Does anyone have any ideas what I need to do to get
Outlook to work. I could do a system restore to clean up the system and
replace any missing/required system files if that's the problem, but I would
prefer not to go that route.
 
1. There is no such beast as Outlook 95 - Outlook 97 was its first
incarnation.
2. Did you have Schedule + on the machine prior to Outlook Live?
3. Have you tried creating a new mail profile?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Ron Bernier asked:

| I had Outlook 95 on my computer. I then signed up for and installed
| Outlook Live which apparently overwrites some critical Outlook files.
| I uninstalled Outlook Live (after several months). I later
| uninstalled Outlook 95. Now, I have tried installing Outlook 2003.
| After installation, I received a message that the Outlook1.pst file
| could not be found. I let the program create the file for me. I
| thoght the program was going to open for me, but then I recieved the
| following message: "Cannot start Microsoft Outlook. Unable to open
| the Outlook window. The set of folders could not be opened". The
| program then shut down. Does anyone have any ideas what I need to do
| to get Outlook to work. I could do a system restore to clean up the
| system and replace any missing/required system files if that's the
| problem, but I would prefer not to go that route.
 
Actually I was way off - it was Outlook XP that I had installed. I did not
have Schedule +. I previously attempted to create a new profile (I posted a
similar question in January) but it did not solve my problem at that time. I
did a search of messages hoping to find a similar question/answer. I came
across my previous message and decided to try again to create a new profile.
This time it did work and all is well. I have installed Office 2003 Standard
edition and everything is working well.

Thank you.
 
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