problem installing new windows update interface

  • Thread starter Thread starter Pablo Lohrmann
  • Start date Start date
P

Pablo Lohrmann

when I'm installing the interface a 0x800A0046 error
accurs, if I follow the steps that Microsoft recommend I
can't fix the problem, (remove a group from the user that
win update uses to install (I don't know this user
account)or add administrator or service user to a local
policie)
anyone can help me ?
thanks
 
Pablo

I had the same problem without much success with the other fixes
What you need to do is boot up into Safe Mode and log on as the
Administrator account that appears (not your normal logon). When you have
booted up, click on start and go to RUN, type CONTROL USERPASSWORDS2.

A properties box will appear where you should see all your logon's and the
groups that they belong to, make sure that your normal logon is part of the
Administrators group. Restart the PC in normal mode and try your updates
again.

Good Luck!
 
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