Problem installing fax services for new printer

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Guest

I just purchased new Dell printer for use with three year old Dell computer
and need to install Windows XP fax services. From the add/remove I clicked
on add/remove windows components, checked box for fax services, clicked on
next. I get message the "The file fxscfgwz.dll on windows XP Home edition CD
ROM is needed". I have the "reinstallation CD" for Windows XP. I put in the
file path D:\fxscfgwz.dll inserted CD and clicked on ok. I get message
"Setup cannot copy the file fxscfgwz.dll". what am I doing wrong? How can I
get the fax services installed? I am fairly new to computing, so easy to
follow answers please!!
 
Noelani said:
I just purchased new Dell printer for use with three year old Dell
computer
and need to install Windows XP fax services. From the add/remove
I clicked
on add/remove windows components, checked box for fax services,
clicked on
next. I get message the "The file fxscfgwz.dll on windows XP Home
edition CD
ROM is needed". I have the "reinstallation CD" for Windows XP. I
put in the
file path D:\fxscfgwz.dll inserted CD and clicked on ok. I get
message
"Setup cannot copy the file fxscfgwz.dll". what am I doing wrong?
How can I
get the fax services installed? I am fairly new to computing, so
easy to
follow answers please!!
Click to expand...

The new printer is unrelated to Windows XP fax service. The Windows
XP fax, when installed, becomes a printer within its own right. The
file for which you are looking is not in the root folder of the
Windows XP CD-ROM. Do a search of the CD to locate the file. It is
most likely compressed. Your reinstallation CD is an image rather
than individual files. Usually OEM computers have a folder under
Windows called \Options\CABS which contains the Windows XP files in
case you want to install a component not already installed by the
computer manufacturer.
 
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