Problem installing Epson C42UX

  • Thread starter Thread starter Blair
  • Start date Start date
B

Blair

A friend had a fault on his printer and I paid a visit to him to sort it
out. Well after several attempts to solve the problem and failed I decided
to uninstall and reinstall.This I did but the red light kept flashing and
nothing would print.
I then bought the printer to my home and installed it on my second PC. Again
the flashing light and no printing possible.
I am at my wits end to solve this- Anyone got a suggestion please
Blair
 
A friend had a fault on his printer and I paid a visit to him to sort it
out. Well after several attempts to solve the problem and failed I decided
to uninstall and reinstall.This I did but the red light kept flashing and
nothing would print.
I then bought the printer to my home and installed it on my second PC. Again
the flashing light and no printing possible.
I am at my wits end to solve this- Anyone got a suggestion please
Click to expand...

Read the instructions and stop where it says "red light flashing"?
 
milou said:
Read the instructions and stop where it says "red light flashing"?
Click to expand...
That didn't help but on probing further I now get a message" Parts inside
the printer are at the end of their service life Contact your dealer for
replacements"
I don't know if I believe the statement as the printer is fairly new
Blair
 
Blair said:
A friend had a fault on his printer and I paid a visit to him to sort it
out. Well after several attempts to solve the problem and failed I decided
to uninstall and reinstall.This I did but the red light kept flashing and
nothing would print.
I then bought the printer to my home and installed it on my second PC. Again
the flashing light and no printing possible.
I am at my wits end to solve this- Anyone got a suggestion please
Blair
Click to expand...

Blair
Go to this link and download the software:
http://www.ssclg.com/epsone.shtml
Install the software and run it.
Select your printer and model number (It only says C41 / C42 / C43 / C44 / C45
/ C46 there is no UX, choose it anyway).
Now right click on the SSC service utility, it looks like a printer icon near
the clock in the task bar.
Then click on protection counters. Click on reset counter (Note: this is NOT an
ink counter, it is a WASTE ink counter). It will ask if you replaced with new
pads; say “YES”. Then wait for a success message.
Turn off the printer power and then turn it on again. If necessary un-plug the
power cord from the back of the printer, wait 20 seconds. Plug it back in.
If you have difficulty with the reset, uninstall the Epson Status Monitor and
try again. Reinstall the status monitor once the problem has been fixed.
Now, what this will have done is reset the Waste Ink Pad counter so the printer
thinks the pads are new. This should be fine until the next time you get this
message "Parts inside
the printer are at the end of their service life. Contact your dealer for
replacements". Next time this happens the pads must be replaced or cleaned to
avoid ink spillage in the printer.
If this does not work then e-mail me at the address in the header of this post.
Tony
 
Tony said:
Blair
Go to this link and download the software:
http://www.ssclg.com/epsone.shtml
Install the software and run it.
Select your printer and model number (It only says C41 / C42 / C43 / C44 /
C45
/ C46 there is no UX, choose it anyway).
Now right click on the SSC service utility, it looks like a printer icon
near
the clock in the task bar.
Then click on protection counters. Click on reset counter (Note: this is
NOT an
ink counter, it is a WASTE ink counter). It will ask if you replaced with
new
pads; say "YES". Then wait for a success message.
Turn off the printer power and then turn it on again. If necessary un-plug
the
power cord from the back of the printer, wait 20 seconds. Plug it back in.
If you have difficulty with the reset, uninstall the Epson Status Monitor
and
try again. Reinstall the status monitor once the problem has been fixed.
Now, what this will have done is reset the Waste Ink Pad counter so the
printer
thinks the pads are new. This should be fine until the next time you get
this
message "Parts inside
the printer are at the end of their service life. Contact your dealer for
replacements". Next time this happens the pads must be replaced or cleaned
to
avoid ink spillage in the printer.
If this does not work then e-mail me at the address in the header of this
post.
Tony
Click to expand...

Thanks Tony for your help. The software worked as you said it would and my
friends printer is back in business.
You obviously give a very good service to users who need help. Much
appreciated
Regards
Blair
 
Blair said:
Thanks Tony for your help. The software worked as you said it would and my
friends printer is back in business.
You obviously give a very good service to users who need help. Much
appreciated
Regards
Blair
Click to expand...

Blair
You are most welcome.
Don't forget, next time he/she gets the message the pads must be replaced or
cleaned.
Tony
 
Tony said:
Blair
You are most welcome.
Don't forget, next time he/she gets the message the pads must be replaced
or
cleaned.
Tony
Click to expand...

Tony,
I hesitate to ask but can you direct me to instructions how to clean or
replace the pads?
Blair
 
Blair said:
Tony,
I hesitate to ask but can you direct me to instructions how to clean or
replace the pads?
Blair
Click to expand...

Blair
E-mail me at the address in the header, the instructions are in a binary format
which I cannot post here.
They will explain how to remove the pad, you can clean it in cold water (Heaps
of it) in a stainless sink (wear gloves!). Remove the pad close to the sink as
it may drip. Gently squeezing the pad in the water and replacing the water as
necessary (and it will be necessary!!!). Dry the pad in an airing cupboard
after gently wringing it out, you might want to keep it flat somehow. Then
re-install.
You can alternatively make a pad from carpet underlay. The instructions refer
to "Top Margin Adjustment", this is only necessary if you replace the ASF with
a new one.
Tony
 
Can you describe which red light is flashing, and exactly how it flashes?
(how often, evenly or in a pattern, etc).

Art

It may be a waste ink pad maintenance flash or a carriage position fault
flash or something else.
 
This is indicating the waste ink pad protection numbers have been
reached. They need to be reset and the waste ink pads may require
replacement.

If it is the first time, the printer can usually survive one reset
before the ink will leak from the printer bottom.

Reset for many models is possible with a software program found at:

http://www.ssclg.com/epsone.shtml

Art
 
You will need a service manual (try some web searches with Google, or
see ebay for vendors selling these manuals). pen the case, remove the
printer mechanism, etc, sine they are usually under the whole printer.
If you do this, it is usually a good idea to add an extension to the
waste ink hose to bring it out the printer's body and into a bottle.
Once done this allows you to never have to replace the waste ink pads again.

Art
 
It was alternating flashing. I have now downloaded software which allows the
printer to continue without cleaning the pads but next time I will have to
clean
Blair
 
Be aware that what determines if the ink will begin leaking out of the
printer has more to do with what type of ink is used, and over how long
a period the ink was accumulated.
Pigment colorant inks produces more residue that dye (the printer you
refer to probably is using dye ink that leaves very little residue).
The ink is made of mainly water, alcohol, and glycol. The water and
alcohol both evaporate relatively rapidly, but the glycol is very slow
in evaporating (in fact, that is why it is in the formula, that and to
prevent freezing during shipment).

I suggest placing the printer on a some sheets of newspaper on top of
some plastic to protect the furniture and carpet should it begin to
leak, just as a precaution.


Art
 
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