problem installing Access 97 with Office XP

[Carol]

Help! I have a new PC with Works and Office XP
installed. I have Access 97 (part of Office 97) that I
would like to install on the new computer.

When I use the Custom installation feature and try to
install Access 97, the installation seems to work. After
I reboot the PC and try to launch Access 97, I get a
message saying that there is no license for it on this
machine. How do I get this to work? (Incidentally, the
software is legitimately mine, and it is not being used
on the old computer). Thanks!

 

[Cheryl Fischer]

This is a common - and fixable - bug. The following link explains what to
do:

http://support.microsoft.com/default.aspx?scid=kb;en-us;141373

hth,

 

[Carol]

Cheryl, thanks for your help it worked like a
charm...Carol

 

[Cheryl Fischer]

You're welcome.