problem installing a modem

  • Thread starter Thread starter theresa
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theresa

Hi all;
I am having a heck of a problem installing a modem, and I hope someone
can advise me about it.
I have a Pent3 running Windows98SE, and I am trying to install an ISA
33.6 hardware modem.
The problem is that I cannot seem to find/and or create a Port2.
I tried installing the modem and no luck, so I went into the BIOS and
Port2 was disabled so I put it to auto
and the comp. will only create a Port1 & Port3, but No Port2.
It is an older Davicom modem, but I am using the Davicom Win98
drivers. The problem is that the drivers don't come with any
documentation, so I am having a nightmare trying to install this
modem.
Where is Port2 -Is something else using it? I can't seem to find any
info about it in system. (This comp. comes with onboard sound &
networking if that makes any difference.)
Any advise will be appreciated.
Thanks.........Theresa
 
Those old ISA modems sometimes have physical *jumpers* that should be preset
to the COM Port and IRQ that might be free to use on your system.
It should also be detected during POST if ISA PnP.

Matt
 
Turn off the COM port(s) in BIOS as it will conflict with COM1/COM2
(depending on settings) of modem.
 
theresa said:
Hi all;
I am having a heck of a problem installing a modem, and I hope someone
can advise me about it.
I have a Pent3 running Windows98SE, and I am trying to install an ISA
33.6 hardware modem.
The problem is that I cannot seem to find/and or create a Port2.
I tried installing the modem and no luck, so I went into the BIOS and
Port2 was disabled so I put it to auto
and the comp. will only create a Port1 & Port3, but No Port2.
It is an older Davicom modem, but I am using the Davicom Win98
drivers. The problem is that the drivers don't come with any
documentation, so I am having a nightmare trying to install this
modem.
Where is Port2 -Is something else using it? I can't seem to find any
info about it in system. (This comp. comes with onboard sound &
networking if that makes any difference.)
Any advise will be appreciated.
Thanks.........Theresa
Click to expand...


you need to run the harware detection wizard
on those ISA modems the "wizard" may first pick up the modem as a
port...then after that modem detection should be possible
 
Hi all;
I am having a heck of a problem installing a modem, and I hope someone
can advise me about it.
I have a Pent3 running Windows98SE, and I am trying to install an ISA
33.6 hardware modem.
The problem is that I cannot seem to find/and or create a Port2.
I tried installing the modem and no luck, so I went into the BIOS and
Port2 was disabled so I put it to auto
and the comp. will only create a Port1 & Port3, but No Port2.
It is an older Davicom modem, but I am using the Davicom Win98
drivers. The problem is that the drivers don't come with any
documentation, so I am having a nightmare trying to install this
modem.
Where is Port2 -Is something else using it? I can't seem to find any
info about it in system. (This comp. comes with onboard sound &
networking if that makes any difference.)
Any advise will be appreciated.
Thanks.........Theresa
Click to expand...
You have to install the hardware manually. In Control Panel run the Add
Hardware wizard. Select manual install, choose Standard Modem types,
Standard 33600 modem. Set the resources to use IRQ3, memory 2F8 AFAIR.
 
Notice the many different problems associated including IRQ
assignments, enabling or disabling COM ports in BIOS, etc.
Instead get the computer to tell you what it really has, what
it sees, and make some recommendations to fix it.

Download a program called PortInfo.exe in a software package
called ctsspu from either:
http://sac-ftp.gratex.sk/comm9.html
http://filedudes.cablelan.net/win3xx/online/ctsspu50.html
http://www.filelibrary.com:8080/cgi-bin/freedownload/Multi-Platform/q/57/ctsspu50.zip
ftp://ftp.simtel.net/pub/simtelnet/msdos/sysutl/ctsspu42.zip

Run this program first without modem installed to discover
what you really have. Although program can be run in Windows,
it is better to run it by booting from DOS.

After confirming what you have, then configure and install
modem. You did not say whether it was PnP type or had jumpers
that required configuration. However when you run
PortInfo.exe again, it will tell you what it found AND report
conflicts AND recommend how to correct those conflicts.

IOW get computer to tell you what it really has - from the
perspective that only matters - CPU's perspective.
 
theresa said:
Hi all;
I am having a heck of a problem installing a modem, and I hope someone
can advise me about it.
I have a Pent3 running Windows98SE, and I am trying to install an ISA
33.6 hardware modem.
The problem is that I cannot seem to find/and or create a Port2.
I tried installing the modem and no luck, so I went into the BIOS and
Port2 was disabled so I put it to auto
and the comp. will only create a Port1 & Port3, but No Port2.
It is an older Davicom modem, but I am using the Davicom Win98
drivers. The problem is that the drivers don't come with any
documentation, so I am having a nightmare trying to install this
modem.
Where is Port2 -Is something else using it? I can't seem to find any
info about it in system. (This comp. comes with onboard sound &
networking if that makes any difference.)
Any advise will be appreciated.
Thanks.........Theresa
Click to expand...
+++++++
First, go into the BIOS and set com1 and com2 to disable. This way, it
doesn't matter which com resources the modem wants to use in Windows, it
will have them available. Then run the hardware detection in Windows.
Once you get the modem up and running, check (in device manager) to see
which resources it's using, and you can (if you want) go back into your
BIOS and set up the onboard com ports to use different resources (or,
just leave them disabled).
Earl
 
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