Problem in Switching Identities in Outlook Express

  • Thread starter Thread starter Joe A. - joe.auth \(delete this\)
  • Start date Start date
J

Joe A. - joe.auth \(delete this\)

I have Outlook Express, version 6, installed on a new
Dell PC with the XP operating system. I have two
separate email accounts set up through Verizon. My
problem is that occasionally, when switching from one
identity to the other OE quits, and it's necessary to
reboot. Is there some sort of setting or adjustment that
can be made to resolve this problem? Appreciate any help.

Joe A.
 
IE Help>About>Update Version> Is Q330994 listed here?
http://insideoe.tomsterdam.com/problems/bugs.htm#noswitch

While Q330994/April03 Cumulative Patch for Outlook Express may fix your
current problem it also contains a different bug affecting Switching
Identities. Until this bug is addressed by the OE Team, we're advised to
always leave an Identity via File>Exit and Logoff Identity and not use
File>Switch Identities.

Others have found the Force Identity Logon, which essentially does the same
thing, works for them: http://insideoe.tomsterdam.com/tips/forceid.htm.

If one of your Identity's is the default Main Identity, which is much more
prone to such problems, you could try replacing it with a new Named Identity
(File>Identities>Add new identity) in hopes of finding more reliability.
Import messages from the old Identity before deleting it
(File>Identities>Manage Identities).
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/
 
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