Problem in sending fax

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hello
When I want to send a New Fax with the Send Fax Wizard, by clicking Next at
the1st step, this dialog box appears:
Fax server information cannot be retrieved. The Fax wizard will close now.
And after clicking OK, the wizard closes.
Please help me to resolve this problem.
 
Many users who have updated an older version of Windows XP to SP2 before
they try to install the fax service appear to be encountering a problem
installing the fax service. In these cases there is no error message during
the installation (distinguishing this from the very common problem where the
installation routine states it cannot find the necessary files). The
installation appears to proceed without error, but when it is over there is
no fax printer apparent and any attempt to send a fax results in the error
message "Fax server information cannot be retrieved. The Fax Wizard will now
close." This problem appears to occur because the security data base is
corrupted as documented here:
http://support.microsoft.com/kb/884018/EN-US/
 
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