Problem copying file from one system to another

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I have a four XP machines in a dental office. All machines have the ability to read DVD's but only one has a DVD burner. My goal is to be able to quickly restore a system from a DVD in case of a major failure. My strategy has been to back up the C: partition on each machine to a backup partition on that same machine. Then, using my local area network, I will copy the backup files to the machine that has the DVD burner, and then burn copies of each system backup onto a DVD. I use Norton Ghost to back up each machine's C: partition to a D: partition. However, when I go to copy the Ghost backup files to my DVD burner machine using the network, I get the following message: "cannot copy Op2A001.ghs, access denied, check to see if file is in use...". Note that Norton Ghost creates multiple files when it backs up a partition that requires more than 2GB to back up. The first file (that contains the first 2GB of data) has no problem being copied to a network drive. The second file (that contains the data from 2GB on) generates the message. If you try to copy these Ghost files to a Windows98 machine over the network, then you have no problem. Does anyone know what is going on and how I can get around this problem?
 
This sounds like a file ownership issue related to NTFS. Note, file
ownership and permissions supersede administrator rights. How you resolve
it depends upon which version of XP you are running.

XP-Home

Unfortunately, XP Home using NTFS is essentially hard wired for "Simple File
Sharing" at system level.

However, you can set XP Home permissions in Safe Mode. Reboot, and start
hitting F8, a menu should eventually appear and one of the
options is Safe Mode. Select it. Note, it will ask for the administrator's
password. This is not your administrator account, rather it is the
machine's administrator account for which users are asked to create a
password during setup.

If you created no such password, when requested, leave blank and press
enter.

Open Explorer, go to Tools and Folder Options, on the view tab, scroll to
the bottom of the list, if it shows "Enable Simple File Sharing" deselect it
and click apply and ok. If it shows nothing or won't let you make a change,
move on to the next step.

Navigate to the files, right click, select properties, go to the Security
tab, click advanced, go to the Owner tab and select the user that was logged
on when you were refused permission to access the files. Click apply and
ok. Close the properties box, reopen it, click add and type in the name of
the user you just enabled. If you wish to set ownership for everything in
the folder, at the bottom of the Owner tab is the following selection:
"Replace owner on subcontainers and objects," select it as well.

Once complete, you should be able to do what you wish with these files when
you log back on as that user.

XP-Pro

If you have XP Pro, temporarily change the limited account to
administrative. First, go to Windows Explorer, go to Tools, select Folder
Options, go to the View tab and be sure "Use Simple File Sharing" is not
selected. If it is, deselect it and click apply and ok.

If you wish everything in a specific folder to be accessible to a user,
right click the folder, select properties, go to the Security tab, click
Advanced, go to the Owner tab,
select the user you wish to have access, at the bottom of the box, you
should see a check box for "Replace owner on subcontainers and objects,"
place a check in the box and click apply and ok.

The user should now be able to perform necessary functions on files in the
folder even as a limited account. If not, make it an admin account again,
right click the folder, select Properties, go to the Security tab and be
sure the user is listed in the user list. If not, click add and type the
user name in the appropriate box, be sure the user has all the necessary
permissions checked in the permission list below the user list, click apply
and ok.

That should do it and allow whatever access you desire for that folder even
in a limited account.

If the above does not resolve this issue, please take it to the
windowsxp.network_web newsgroup and ask your question there and mention you
have tried taking ownership of the files but that did not resolve the issue.
 
Thanks for the excellent reply. I tried what you suggested, but no luck. I have two theories:
1. Norton somehow marks the "spanned image file" as "in use", even though it isn't. The system notes that the file is being used and won't let it be copied. This theory doesn't completely hold water as it is possible to copy the file from the D: partition to the C: partition on the same computer. Do you think this scenario might be the case? If so, is there any way that I can change the status of the file? There are no programs running that could be accessing the file
2. There is something (other than ownership and permissions) about the format of the file such that the networking software won't let it be copied. I'll post my question in the networking forum to see if anyone there has a clue
Thanks again for your help!
 
You're welcome, and thank you as well.

If file ownership didn't solve it my guess is it's similar to what you have
described in number 2. You might also want to contact Symantec about this
issue or check their tech papers and knowledge base as they might reveal
clues as to what's going on.
 
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