Problem connecting to VPN using Connection Manager profile

  • Thread starter Thread starter rwardy
  • Start date Start date
R

rwardy

Hi,
I have just started have a problem connecting to a VPN that uses a
Connection Manager profile. This has been working fine for the past 2
months or so, as revently as 26th June. When i came to connect today
nothing happens when I double click the icon for the VPN either on my
desktop or in Control Panel\Network and Internet\Network Connections.

I also can't access the properties from there which I have been able
to access previously. I have re-installed the connection from the
original exe, and even tried a system restore to the 24th June.

Below is the log created in c:\windows\tracing\CMDIAL32.log for one of
the connection attempts.

[1424] 21:51:36: RasCustomDialDlg() -- Entered
[1424] 21:51:36: RasCustomDialDlg() - dwFlags = 0x0
[1424] 21:51:36: RasCustomDialDlg() - (RASDIALDLG)lpInfo->dwFlags =
0x0
[1424] 21:51:36: IsCmReconnectRequest - RASDIALDLG.dwFlags is 0x0
[1424] 21:51:36: WhoIsCaller() - Calling process is C:\Windows
\Explorer.EXE
[1424] 21:51:36: CmCustomDialDlg - Begin
[1424] 21:51:36: CConnectionTable::CConnectionTable()
[1424] 21:51:36: CmCustomDialDlg() - dwFlags = 0x0
[1424] 21:51:36: CmCustomDialDlg() - lpszPhonebook = C:\Users\Richard
\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk
[1424] 21:51:36: CmCustomDialDlg() - lpszEntry = Warwick IC Systems
VPN Connection
[1424] 21:51:36: LinkToDll - Loading library - RASAPI32.DLL
[1424] 21:51:36: AllocateRasEntry() - s_dwRasEntrySize is 5656
[1424] 21:51:37: MyRGEP() - dwRasEntry = 5656 : sizeof(*preRasEntry) =
4048
[1424] 21:51:37: CNamedMutex::Lock() - Attempting to acquire mutex -
Connection Manager Connect -
[1424] 21:51:37: CmCustomDialDlg - Connect mutex acquired. Examining
connection table.
[1424] 21:51:37: CConnectionTable::Open()
[1424] 21:51:37: CConnectionTable::Open() - OpenFileMapping fails. GLE
= 0x2
[1424] 21:51:37: Connect() -- Entered
[1424] 21:51:37: Initializing arguments for connecting...
[1424] 21:51:37: Creating the connection table.
[1424] 21:51:37: CConnectionTable::CConnectionTable()
[1424] 21:51:37: CConnectionTable::Open()
[1424] 21:51:37: CConnectionTable::Open() - OpenFileMapping fails. GLE
= 0x2
[1424] 21:51:37: CConnectionTable::Create()
[1424] 21:51:37: CreateFileMapping - create succeeded Local
\CmConnectionTable
[1424] 21:51:37: CreateConnTable() -- ConnTable creation failed with
error 0x800700b7. Open failed too...
[1424] 21:51:37: CConnectionTable::Close()
[1424] 21:51:37: CConnectionTable::~CConnectionTable()
[1424] 21:51:37: Connect complete: 0xb7.
[1424] 21:51:37: CmCustomDialDlg - Releasing mutex
[1424] 21:51:37: CmCustomDialDlg() returning with bReturn = 0, dwError
= 0xb7

Please can somebody help me on either the solution, or where to
continue looking.

Regards,
Richard Ward

Warwick International Computing Systems
 
Hi Richard,
Can you send the remaining RAS logs in the tracing folder? You can send
it to (e-mail address removed). Please also add this description in that
email. We will take a look at the problem

thanks
Aanand

Hi,
I have just started have a problem connecting to a VPN that uses a
Connection Manager profile. This has been working fine for the past 2
months or so, as revently as 26th June. When i came to connect today
nothing happens when I double click the icon for the VPN either on my
desktop or in Control Panel\Network and Internet\Network Connections.

I also can't access the properties from there which I have been able
to access previously. I have re-installed the connection from the
original exe, and even tried a system restore to the 24th June.

Below is the log created in c:\windows\tracing\CMDIAL32.log for one of
the connection attempts.

[1424] 21:51:36: RasCustomDialDlg() -- Entered
[1424] 21:51:36: RasCustomDialDlg() - dwFlags = 0x0
[1424] 21:51:36: RasCustomDialDlg() - (RASDIALDLG)lpInfo->dwFlags =
0x0
[1424] 21:51:36: IsCmReconnectRequest - RASDIALDLG.dwFlags is 0x0
[1424] 21:51:36: WhoIsCaller() - Calling process is C:\Windows
\Explorer.EXE
[1424] 21:51:36: CmCustomDialDlg - Begin
[1424] 21:51:36: CConnectionTable::CConnectionTable()
[1424] 21:51:36: CmCustomDialDlg() - dwFlags = 0x0
[1424] 21:51:36: CmCustomDialDlg() - lpszPhonebook = C:\Users\Richard
\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk
[1424] 21:51:36: CmCustomDialDlg() - lpszEntry = Warwick IC Systems
VPN Connection
[1424] 21:51:36: LinkToDll - Loading library - RASAPI32.DLL
[1424] 21:51:36: AllocateRasEntry() - s_dwRasEntrySize is 5656
[1424] 21:51:37: MyRGEP() - dwRasEntry = 5656 : sizeof(*preRasEntry) =
4048
[1424] 21:51:37: CNamedMutex::Lock() - Attempting to acquire mutex -
Connection Manager Connect -
[1424] 21:51:37: CmCustomDialDlg - Connect mutex acquired. Examining
connection table.
[1424] 21:51:37: CConnectionTable::Open()
[1424] 21:51:37: CConnectionTable::Open() - OpenFileMapping fails. GLE
= 0x2
[1424] 21:51:37: Connect() -- Entered
[1424] 21:51:37: Initializing arguments for connecting...
[1424] 21:51:37: Creating the connection table.
[1424] 21:51:37: CConnectionTable::CConnectionTable()
[1424] 21:51:37: CConnectionTable::Open()
[1424] 21:51:37: CConnectionTable::Open() - OpenFileMapping fails. GLE
= 0x2
[1424] 21:51:37: CConnectionTable::Create()
[1424] 21:51:37: CreateFileMapping - create succeeded Local
\CmConnectionTable
[1424] 21:51:37: CreateConnTable() -- ConnTable creation failed with
error 0x800700b7. Open failed too...
[1424] 21:51:37: CConnectionTable::Close()
[1424] 21:51:37: CConnectionTable::~CConnectionTable()
[1424] 21:51:37: Connect complete: 0xb7.
[1424] 21:51:37: CmCustomDialDlg - Releasing mutex
[1424] 21:51:37: CmCustomDialDlg() returning with bReturn = 0, dwError
= 0xb7

Please can somebody help me on either the solution, or where to
continue looking.

Regards,
Richard Ward

Warwick International Computing Systems
Click to expand...
 
Hi Richard,
Can you send the remaining RAS logs in the tracing folder? You can send
it to (e-mail address removed). Please also add this description in that
email. We will take a look at the problem

thanks
Aanand




Hi,
I have just started have a problem connecting to a VPN that uses a
Connection Manager profile. This has been working fine for the past 2
months or so, as revently as 26th June. When i came to connect today
nothing happens when I double click the icon for the VPN either on my
desktop or in Control Panel\Network and Internet\Network Connections.
Click to expand...
I also can't access the properties from there which I have been able
to access previously. I have re-installed the connection from the
original exe, and even tried a system restore to the 24th June.
Click to expand...
Below is the log created in c:\windows\tracing\CMDIAL32.log for one of
the connection attempts.
Click to expand...
[1424] 21:51:36: RasCustomDialDlg() -- Entered
[1424] 21:51:36: RasCustomDialDlg() - dwFlags = 0x0
[1424] 21:51:36: RasCustomDialDlg() - (RASDIALDLG)lpInfo->dwFlags =
0x0
[1424] 21:51:36: IsCmReconnectRequest - RASDIALDLG.dwFlags is 0x0
[1424] 21:51:36: WhoIsCaller() - Calling process is C:\Windows
\Explorer.EXE
[1424] 21:51:36: CmCustomDialDlg - Begin
[1424] 21:51:36: CConnectionTable::CConnectionTable()
[1424] 21:51:36: CmCustomDialDlg() - dwFlags = 0x0
[1424] 21:51:36: CmCustomDialDlg() - lpszPhonebook = C:\Users\Richard
\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk
[1424] 21:51:36: CmCustomDialDlg() - lpszEntry = Warwick IC Systems
VPN Connection
[1424] 21:51:36: LinkToDll - Loading library - RASAPI32.DLL
[1424] 21:51:36: AllocateRasEntry() - s_dwRasEntrySize is 5656
[1424] 21:51:37: MyRGEP() - dwRasEntry = 5656 : sizeof(*preRasEntry) =
4048
[1424] 21:51:37: CNamedMutex::Lock() - Attempting to acquire mutex -
Connection Manager Connect -
[1424] 21:51:37: CmCustomDialDlg - Connect mutex acquired. Examining
connection table.
[1424] 21:51:37: CConnectionTable::Open()
[1424] 21:51:37: CConnectionTable::Open() - OpenFileMapping fails. GLE
= 0x2
[1424] 21:51:37: Connect() -- Entered
[1424] 21:51:37: Initializing arguments for connecting...
[1424] 21:51:37: Creating the connection table.
[1424] 21:51:37: CConnectionTable::CConnectionTable()
[1424] 21:51:37: CConnectionTable::Open()
[1424] 21:51:37: CConnectionTable::Open() - OpenFileMapping fails. GLE
= 0x2
[1424] 21:51:37: CConnectionTable::Create()
[1424] 21:51:37: CreateFileMapping - create succeeded Local
\CmConnectionTable
[1424] 21:51:37: CreateConnTable() -- ConnTable creation failed with
error 0x800700b7. Open failed too...
[1424] 21:51:37: CConnectionTable::Close()
[1424] 21:51:37: CConnectionTable::~CConnectionTable()
[1424] 21:51:37: Connect complete: 0xb7.
[1424] 21:51:37: CmCustomDialDlg - Releasing mutex
[1424] 21:51:37: CmCustomDialDlg() returning with bReturn = 0, dwError
= 0xb7
Click to expand...
Please can somebody help me on either the solution, or where to
continue looking.
Click to expand...
Regards,
Richard Ward
Click to expand...
Warwick International Computing Systems- Hide quoted text -
Click to expand...

- Show quoted text -
Click to expand...

Hi Aanand,
Thanks for the interest. I have now used System Restore to set the
machine back to a time way before the problem occured and it now seems
to be working. I will bear the email address in mind should the issue
occur again in future.

Thanks again.

Richard Ward
Warwick International Computing Systems
 
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