Problem configuring Outlook 2007

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi:
I've installed Office 2007 and can open Word, Excel, etc. When I try to
launch Outlook, I get a message saying "Cannot start Microsoft Outlook.
Cannot open the Outlook window. The set of folders cannot be opened. The
attempt to log on to Microsft Exchange has failed."
I've tried to repair the installation but that didnt' work. I searched for
..PST files on my laptop and didn't find any. And I uninstalled Office 2003.
Does anyone have any trouble shooting ideas?
Thanks!
Rik
 
I use an Exchange account to connect to my corporate network via VPN.
I tried to follow directions on the link you sent, but I'm running Vista on
my notebook and I can't fnd the Mail folder in Control Panel.
Thanks!
Rik

Roady said:
Are you actually using an Exchange account or not? If not, recreate your
mail profile and set it up with the right account configureation;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Rik said:
Hi:
I've installed Office 2007 and can open Word, Excel, etc. When I try to
launch Outlook, I get a message saying "Cannot start Microsoft Outlook.
Cannot open the Outlook window. The set of folders cannot be opened. The
attempt to log on to Microsft Exchange has failed."
I've tried to repair the installation but that didnt' work. I searched for
.PST files on my laptop and didn't find any. And I uninstalled Office
2003.
Does anyone have any trouble shooting ideas?
Thanks!
Rik
Click to expand...
Click to expand...
 
Is the VPN active and the Exchange server accessible as well? Verify that it
is not an Exchange 5.5 server as that is unsupported with Outlook 2007.

If you are running a 64-bit edition of Vista check Additional Options-> View
32-bit Control Panel Items

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Rik said:
I use an Exchange account to connect to my corporate network via VPN.
I tried to follow directions on the link you sent, but I'm running Vista
on
my notebook and I can't fnd the Mail folder in Control Panel.
Thanks!
Rik

Roady said:
Are you actually using an Exchange account or not? If not, recreate your
mail profile and set it up with the right account configureation;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Rik said:
Hi:
I've installed Office 2007 and can open Word, Excel, etc. When I try to
launch Outlook, I get a message saying "Cannot start Microsoft Outlook.
Cannot open the Outlook window. The set of folders cannot be opened.
The
attempt to log on to Microsft Exchange has failed."
I've tried to repair the installation but that didnt' work. I searched
for
.PST files on my laptop and didn't find any. And I uninstalled Office
2003.
Does anyone have any trouble shooting ideas?
Thanks!
Rik
Click to expand...
Click to expand...
Click to expand...
 
I've tried launching it with the VPN active and inactive. I get the same
message. I know that the VPN connects to the network because I've accessed
files from the network. I'm not sure it's Exchange 5.5, though. I'll have to
check on that.
Thanks!
Rik

Roady said:
Is the VPN active and the Exchange server accessible as well? Verify that it
is not an Exchange 5.5 server as that is unsupported with Outlook 2007.

If you are running a 64-bit edition of Vista check Additional Options-> View
32-bit Control Panel Items

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Rik said:
I use an Exchange account to connect to my corporate network via VPN.
I tried to follow directions on the link you sent, but I'm running Vista
on
my notebook and I can't fnd the Mail folder in Control Panel.
Thanks!
Rik

Roady said:
Are you actually using an Exchange account or not? If not, recreate your
mail profile and set it up with the right account configureation;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Hi:
I've installed Office 2007 and can open Word, Excel, etc. When I try to
launch Outlook, I get a message saying "Cannot start Microsoft Outlook.
Cannot open the Outlook window. The set of folders cannot be opened.
The
attempt to log on to Microsft Exchange has failed."
I've tried to repair the installation but that didnt' work. I searched
for
.PST files on my laptop and didn't find any. And I uninstalled Office
2003.
Does anyone have any trouble shooting ideas?
Thanks!
Rik
Click to expand...
Click to expand...
Click to expand...
 
Alright, let me know if that wasn't the case and we'll continue
troubleshooting.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Rik said:
I've tried launching it with the VPN active and inactive. I get the same
message. I know that the VPN connects to the network because I've accessed
files from the network. I'm not sure it's Exchange 5.5, though. I'll have
to
check on that.
Thanks!
Rik

Roady said:
Is the VPN active and the Exchange server accessible as well? Verify that
it
is not an Exchange 5.5 server as that is unsupported with Outlook 2007.

If you are running a 64-bit edition of Vista check Additional Options->
View
32-bit Control Panel Items

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Rik said:
I use an Exchange account to connect to my corporate network via VPN.
I tried to follow directions on the link you sent, but I'm running
Vista
on
my notebook and I can't fnd the Mail folder in Control Panel.
Thanks!
Rik

:

Are you actually using an Exchange account or not? If not, recreate
your
mail profile and set it up with the right account configureation;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Hi:
I've installed Office 2007 and can open Word, Excel, etc. When I try
to
launch Outlook, I get a message saying "Cannot start Microsoft
Outlook.
Cannot open the Outlook window. The set of folders cannot be opened.
The
attempt to log on to Microsft Exchange has failed."
I've tried to repair the installation but that didnt' work. I
searched
for
.PST files on my laptop and didn't find any. And I uninstalled
Office
2003.
Does anyone have any trouble shooting ideas?
Thanks!
Rik
Click to expand...
Click to expand...
Click to expand...
 
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