Problem configuring Outlook 2007 w/ job email account

  • Thread starter Thread starter Rice
  • Start date Start date
R

Rice

I recently installed Outlook 2007 to my laptop (which uses Vista). Upon
trying to "setup" Outlook a small box appeared in the upper left corner of
the screen which stated "configuring outlook accounts." A box appeared asking
for "Microsoft Exchange Server" and "mailbox." I was not sure as to what to
enter so I entered "dss.sc.gov" (which is everything listed after the "@" in
my job email address) for the server and my name for mailbox. I then
received the following error message: "The connection to Microsoft Exchange
is unavailable. Outlook must be connected to complete this action." I am so
new to this. Please advise. Your assistance is greatly appreciated. Thanks.
 
Are you certain that your mail account at work is even using Exchange
Server? If so, you must be logged onto your domain at work in order to
connect to that Exchange Server, and your Exchange administrator would need
to provide you with the necessary server path and logon credentials.
 
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