Problem caused by Motorola USB Modem

  • Thread starter Thread starter Ryan O in Pa
  • Start date Start date
R

Ryan O in Pa

I can't get the drivers to install on vista for my new motorola cell phone,
so I can import music to the phone. I already tried going to motorola's
website and downloaded a newer version of the software, it still doesnt work.
The phone will not connect to the computer. Its a motorola v3m phone from
verizon wireless. Any one else seen this problem? have a fix?
 
I am having a similar problem with my Motorazr V3t phone.
I want to download music from iTunes on my computer to my Motorazr V3t
phone. When I connect my phone to a USB, I get the “Found New Hardwareâ€
Message. Then I get “Windows Needs to Install Driver Software. Insert Disc
that came with phone.†Of course, no disc came with the phone. Then it
checks the internet for a solution and has me download a Windows Vista Update
(KB 940199). Then I get the message “Update does not apply to my system.â€
What now?
 
Thanks for the reply. I traded the phone back in for a LG which works much
better.
 
I downloaded that, but then I got an error message that says it "Encountered
a problem. Found Driver Software (USB Mass Storage Device), but the system
cannot find the file specified.
 
Mike,
Motorola software should be installed without having the phone plugged on
the USB port first.
Reboot after driver installation and then plug in your mobile.
My wife has a V3 black and I have a W510 working in Vista x64 with those
drivers.
Carlos
 
Did exactly like you said but it still says it found the driver but
encountered a problem. I have the V3t with Vista 32.
 
HI!Somebody found Motorola SURFboard SB5100 driver for Vista x64 ?
Or no decision till now?

There are Vista drivers for 5101 and 5120... have you tried them to
see if they'll work?
 
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