Problem after Repair Install

  • Thread starter Thread starter Gene Goldenfeld
  • Start date Start date
G

Gene Goldenfeld

Since copying over everything from an old hard drive to a new one and,
when XP Home wouldn't start on the new one, doing a repair install
and downloading all the updates (including WMP 10), I've had a problem:
WMP won't start "due to an internal error." Neither will it roll back
in Add/Remove Programs. Reinstalling v.10 didn't do any good and,
mistakenly, I tried reinstalling v.9, which also won't work. Right
now, when I run the cursor over the application file, it says v. 10,
but on starting it wants to install v.9, which I've resisted doing
(again). I tried another repair install from a slipstreamed XP/SP2
disk, but that didn't touch (or automatically reinstalled) WMP10. Is
there any way out of this cycle short of having to do another full
repair install from the original XP disk?

Here are the lines containing "ERROR:" in c:\windows \wmsetup.log:

ERROR: Package 'MPPRE'. Result: 0x800700b7.
ERROR: Package 'DRM10'. Result: 0x800700b7.
ERROR: Package 'codecs10'. Result: 0x800700b7.
ERROR: Package 'wmfsdk10'. Result: 0x800700b7.
ERROR: Package 'WMDMCORE10'. Result: 0x800700b7.
ERROR: Package 'WMP10'. Result: 0x800700b7.
ERROR: Package 'MPCD10'. Result: 0x800700b7.
ERROR: Package 'MPSTUBC10'. Result: 0x800700b7.

Thanks,
Gene
 
Several dialog boxes are blank
http://support.microsoft.com/default.aspx?scid=kb;en-us;831430

You may experience one of the following symptoms: . When you try to view any one
of the following dialog boxes, the dialog box may appear to be empty or partly
empty: . Search Companion
. User Accounts
. Windows Update
. Help and Support
. System Restore

. When you try to start Microsoft Windows Media Player, you may receive an
"An internal application error has occurred" (or a similar) error message.
. Internet Explorer may not be able to print. When you click File, and
then click Print, the Print dialog box does not appear. The print preview is
blank.


--

===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527


| Since copying over everything from an old hard drive to a new one and,
| when XP Home wouldn't start on the new one, doing a repair install
| and downloading all the updates (including WMP 10), I've had a problem:
| WMP won't start "due to an internal error." Neither will it roll back
| in Add/Remove Programs. Reinstalling v.10 didn't do any good and,
| mistakenly, I tried reinstalling v.9, which also won't work. Right
| now, when I run the cursor over the application file, it says v. 10,
| but on starting it wants to install v.9, which I've resisted doing
| (again). I tried another repair install from a slipstreamed XP/SP2
| disk, but that didn't touch (or automatically reinstalled) WMP10. Is
| there any way out of this cycle short of having to do another full
| repair install from the original XP disk?
|
| Here are the lines containing "ERROR:" in c:\windows \wmsetup.log:
|
| ERROR: Package 'MPPRE'. Result: 0x800700b7.
| ERROR: Package 'DRM10'. Result: 0x800700b7.
| ERROR: Package 'codecs10'. Result: 0x800700b7.
| ERROR: Package 'wmfsdk10'. Result: 0x800700b7.
| ERROR: Package 'WMDMCORE10'. Result: 0x800700b7.
| ERROR: Package 'WMP10'. Result: 0x800700b7.
| ERROR: Package 'MPCD10'. Result: 0x800700b7.
| ERROR: Package 'MPSTUBC10'. Result: 0x800700b7.
|
| Thanks,
| Gene
 
TaurArian said:
Several dialog boxes are blank
http://support.microsoft.com/default.aspx?scid=kb;en-us;831430

You may experience one of the following symptoms: . When you try to
view any one of the following dialog boxes, the dialog box may appear
to be empty or partly empty: . Search Companion
. User Accounts
. Windows Update
. Help and Support
. System Restore

. When you try to start Microsoft Windows Media Player, you may
receive an "An internal application error has occurred" (or a
similar) error message. . Internet Explorer may not be able to print.
When you click File, and then click Print, the Print dialog box does
not appear. The print preview is blank.
Click to expand...

Thanks. Then what? No difference afterwards.

BTW, what should the Default key entry be at
HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID
\{f414c260-6ac0-11cf-b6d1-00aa00bbbb58} ?

Gene
 
These are my defaults
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}]

@="JScript Language"



[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}\InprocServer32]

@="C:\\WINDOWS\\system32\\jscript.dll"

"ThreadingModel"="Both"





--

===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527





Thanks. Then what? No difference afterwards.
|
| BTW, what should the Default key entry be at
| HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID
| \{f414c260-6ac0-11cf-b6d1-00aa00bbbb58} ?
|
| Gene



|
| > Several dialog boxes are blank
| > http://support.microsoft.com/default.aspx?scid=kb;en-us;831430
| >
| > You may experience one of the following symptoms: . When you try to
| > view any one of the following dialog boxes, the dialog box may appear
| > to be empty or partly empty: . Search Companion
| > . User Accounts
| > . Windows Update
| > . Help and Support
| > . System Restore
| >
| > . When you try to start Microsoft Windows Media Player, you may
| > receive an "An internal application error has occurred" (or a
| > similar) error message. . Internet Explorer may not be able to print.
| > When you click File, and then click Print, the Print dialog box does
| > not appear. The print preview is blank.
|
|| >
| >
| > | > | Since copying over everything from an old hard drive to a new one
| > | and, when XP Home wouldn't start on the new one, doing a repair
| > | install and downloading all the updates (including WMP 10), I've
| > | had a problem: WMP won't start "due to an internal error." Neither
| > | will it roll back in Add/Remove Programs. Reinstalling v.10 didn't
| > | do any good and, mistakenly, I tried reinstalling v.9, which also
| > | won't work. Right now, when I run the cursor over the application
| > | file, it says v. 10, but on starting it wants to install v.9, which
| > | I've resisted doing (again). I tried another repair install from a
| > | slipstreamed XP/SP2 disk, but that didn't touch (or automatically
| > | reinstalled) WMP10. Is there any way out of this cycle short of
| > | having to do another full repair install from the original XP disk?
| > |
| > | Here are the lines containing "ERROR:" in c:\windows \wmsetup.log:
| > |
| > | ERROR: Package 'MPPRE'. Result: 0x800700b7.
| > | ERROR: Package 'DRM10'. Result: 0x800700b7.
| > | ERROR: Package 'codecs10'. Result: 0x800700b7.
| > | ERROR: Package 'wmfsdk10'. Result: 0x800700b7.
| > | ERROR: Package 'WMDMCORE10'. Result: 0x800700b7.
| > | ERROR: Package 'WMP10'. Result: 0x800700b7.
| > | ERROR: Package 'MPCD10'. Result: 0x800700b7.
| > | ERROR: Package 'MPSTUBC10'. Result: 0x800700b7.
| > |
| > | Thanks,
| > | Gene
| >
| >
 
Thanks. Do you see anything left to do other than an original-CD
repair (or clean reinstall) if the steps in that MS write up don't solve
it?

Gene

TaurArian said:
These are my defaults
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID
\{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}]

@="JScript Language"



[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID
\{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}\InprocServer32]

@="C:\\WINDOWS\\system32\\jscript.dll"

"ThreadingModel"="Both"





--

===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527





Thanks. Then what? No difference afterwards.
|
| BTW, what should the Default key entry be at
| HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID
| \{f414c260-6ac0-11cf-b6d1-00aa00bbbb58} ?
|
| Gene



|
| > Several dialog boxes are blank
| > http://support.microsoft.com/default.aspx?scid=kb;en-us;831430
| >
| > You may experience one of the following symptoms: . When you try
| > to view any one of the following dialog boxes, the dialog box may
| > appear to be empty or partly empty: . Search Companion
| > . User Accounts
| > . Windows Update
| > . Help and Support
| > . System Restore
| >
| > . When you try to start Microsoft Windows Media Player, you
| > may receive an "An internal application error has occurred" (or a
| > similar) error message. . Internet Explorer may not be able to
| > print. When you click File, and then click Print, the Print
| > dialog box does not appear. The print preview is blank.
|
|| >
| >
| > | > | Since copying over everything from an old hard drive to a new
| > | one and, when XP Home wouldn't start on the new one, doing a
| > | repair install and downloading all the updates (including WMP
| > | 10), I've had a problem: WMP won't start "due to an internal
| > | error." Neither will it roll back in Add/Remove Programs.
| > | Reinstalling v.10 didn't do any good and, mistakenly, I tried
| > | reinstalling v.9, which also won't work. Right now, when I run
| > | the cursor over the application file, it says v. 10, but on
| > | starting it wants to install v.9, which I've resisted doing
| > | (again). I tried another repair install from a slipstreamed
| > | XP/SP2 disk, but that didn't touch (or automatically
| > | reinstalled) WMP10. Is there any way out of this cycle short
| > | of having to do another full repair install from the original
| > | XP disk?
| > |
| > | Here are the lines containing "ERROR:" in c:\windows
| > | \wmsetup.log:
| > |
| > | ERROR: Package 'MPPRE'. Result: 0x800700b7.
| > | ERROR: Package 'DRM10'. Result: 0x800700b7.
| > | ERROR: Package 'codecs10'. Result: 0x800700b7.
| > | ERROR: Package 'wmfsdk10'. Result: 0x800700b7.
| > | ERROR: Package 'WMDMCORE10'. Result: 0x800700b7.
| > | ERROR: Package 'WMP10'. Result: 0x800700b7.
| > | ERROR: Package 'MPCD10'. Result: 0x800700b7.
| > | ERROR: Package 'MPSTUBC10'. Result: 0x800700b7.
| > |
| > | Thanks,
| > | Gene
| >
| >
Click to expand...
 
No.

--

===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527


| Thanks. Do you see anything left to do other than an original-CD
| repair (or clean reinstall) if the steps in that MS write up don't solve
| it?
|
| Gene
|
|
| > These are my defaults
| > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID
| > \{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}]
| >
| > @="JScript Language"
| >
| >
| >
| > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID
| > \{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}\InprocServer32]
| >
| > @="C:\\WINDOWS\\system32\\jscript.dll"
| >
| > "ThreadingModel"="Both"
| >
| >
| >
| >
| >
| > --
| >
| > ===========================
| > TaurArian [MS-MVP] 2005-2006
| > ===========================
| > http://www.dts-l.org/goodpost.htm
| > "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| >
| >
| >
| >
| >
| > Thanks. Then what? No difference afterwards.
| > |
| > | BTW, what should the Default key entry be at
| > | HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID
| > | \{f414c260-6ac0-11cf-b6d1-00aa00bbbb58} ?
| > |
| > | Gene
| >
| >
| >
| > | > |
| > | > Several dialog boxes are blank
| > | > http://support.microsoft.com/default.aspx?scid=kb;en-us;831430
| > | >
| > | > You may experience one of the following symptoms: . When you try
| > | > to view any one of the following dialog boxes, the dialog box may
| > | > appear to be empty or partly empty: . Search Companion
| > | > . User Accounts
| > | > . Windows Update
| > | > . Help and Support
| > | > . System Restore
| > | >
| > | > . When you try to start Microsoft Windows Media Player, you
| > | > may receive an "An internal application error has occurred" (or a
| > | > similar) error message. . Internet Explorer may not be able to
| > | > print. When you click File, and then click Print, the Print
| > | > dialog box does not appear. The print preview is blank.
| > |
| > || >
| > | >
| > | > | > | > | Since copying over everything from an old hard drive to a new
| > | > | one and, when XP Home wouldn't start on the new one, doing a
| > | > | repair install and downloading all the updates (including WMP
| > | > | 10), I've had a problem: WMP won't start "due to an internal
| > | > | error." Neither will it roll back in Add/Remove Programs.
| > | > | Reinstalling v.10 didn't do any good and, mistakenly, I tried
| > | > | reinstalling v.9, which also won't work. Right now, when I run
| > | > | the cursor over the application file, it says v. 10, but on
| > | > | starting it wants to install v.9, which I've resisted doing
| > | > | (again). I tried another repair install from a slipstreamed
| > | > | XP/SP2 disk, but that didn't touch (or automatically
| > | > | reinstalled) WMP10. Is there any way out of this cycle short
| > | > | of having to do another full repair install from the original
| > | > | XP disk?
| > | > |
| > | > | Here are the lines containing "ERROR:" in c:\windows
| > | > | \wmsetup.log:
| > | > |
| > | > | ERROR: Package 'MPPRE'. Result: 0x800700b7.
| > | > | ERROR: Package 'DRM10'. Result: 0x800700b7.
| > | > | ERROR: Package 'codecs10'. Result: 0x800700b7.
| > | > | ERROR: Package 'wmfsdk10'. Result: 0x800700b7.
| > | > | ERROR: Package 'WMDMCORE10'. Result: 0x800700b7.
| > | > | ERROR: Package 'WMP10'. Result: 0x800700b7.
| > | > | ERROR: Package 'MPCD10'. Result: 0x800700b7.
| > | > | ERROR: Package 'MPSTUBC10'. Result: 0x800700b7.
| > | > |
| > | > | Thanks,
| > | > | Gene
| > | >
| > | >
| >
| >
 
Back
Top