Problem accessing Word and Excel files on W2K server

  • Thread starter Thread starter C Mak
  • Start date Start date
C

C Mak

Dear all,

Our users are complaining about accessing word and excel
files stored on w2k server. After upgrading to winXP from
win98, users begin to receive error messages like "Access
deny" or "The file is in used. Open read only". Indeed,
the file is not opened by anyone and everyone has full
access right. Could someone kindly advise how I can fix
this problem?

Million thanks for help in advance!

Best regards,
C Mak
 
C Mak said:
Dear all,

Our users are complaining about accessing word and excel
files stored on w2k server. After upgrading to winXP from
win98, users begin to receive error messages like "Access
deny" or "The file is in used. Open read only". Indeed,
the file is not opened by anyone and everyone has full
access right. Could someone kindly advise how I can fix
this problem?

Million thanks for help in advance!

Best regards,
C Mak
Click to expand...


This looks like the SMB signing issue.

It manifests itself in a number of ways, and what you report is typical.
It usually becomes apparent when you upgrade XP to SP1.

It typically occours on servers which are both file servers and domain
controllers.
This is because SMB signing is on by deafult on DCs.

The current advice is:

Article 810907 is the 'official' fix for the file locking issue.

Error Messages When You Open or Copy Network Files on
Windows XP SP1 Clients That Require SMB Signing
http://support.microsoft.com/default.aspx?scid=kb;en-us;810907

It contains patches for XP.
 
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