Probably wrong thread, but need help

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Please don't say search LOL. I'm a computer dummy. We downloaded, by mistake
I quickly learned, a online security suite from our ISP. With much help, we
did a system restore but since, I can't save my passwords & sign in on my
favorite forums etc. I have clicked auto complete in tools, options, content
but it still keeps deleting the cookies w/o me doing it? Any words of wisdom
or direction would be helpful. Can email me at (e-mail address removed) too.
Thanks
Jerbear
 
jerbear said:
Please don't say search LOL. I'm a computer dummy. We downloaded, by
mistake I quickly learned, a online security suite from our ISP. With
much help, we did a system restore but since, I can't save my
passwords & sign in on my favorite forums etc. I have clicked auto
complete in tools, options, content but it still keeps deleting the
cookies w/o me doing it? Any words of wisdom or direction would be
helpful. Can email me at (e-mail address removed) too. Thanks
Jerbear
Click to expand...

I don't know what "search LOL" is supposed to mean. But you can take
these words of wisdom first - never post your real, unmunged email
address on Usenet or messageboards. It will get harvested by spambots.
Here's a link explaining that:
http://www.mailmsg.com/SPAM_munging.htm

Now, to your problem - you've got some kind of "security" software
installed that is deleting your cookies. Perhaps Spywareblaster, IE
protection by Spybot Search & Destroy and/or TeaTimer, or perhaps you
didn't uninstall all the stuff you downloaded from the ISP. There
really is no way for us to know what you have installed on your
machine. Since whatever it is must be running in the background, do
clean-boot troubleshooting to track down the culprit:

Clean Boot - http://support.microsoft.com/default.aspx?kbid=310353
and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

Malke
 
jerbear said:
Ahh, thanks. Even I know what search means - to look up- and LOL, well
the universal laugh out loud, I guess my lesson is 2 fold then. Double
thanks! http://www.jerryslitlebitofknowledge.com
Click to expand...
Of course I know what "LOL" means - I was being facetious. Since we are
posting in a Usenet newsgroup and not an AOL chatroom, I just find the
expression repellent.

Let us know if you need any help with the clean-boot troubleshooting.

Malke
 
Thanks I will. I apologize for not understanding the Usenet vs chat. I rarely
use either. Beginner. Thanks a million though!
 
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