Prints first inch of document only

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have a home network with 6 computers on it. Just bought new HP OJ6310xi
All in One and is accessed by ethernet card. My HP desktop prints anything
from any application complete without problem. Even my wife's iMac laptop
prints with no issues. My HP dv4015cl laptop printed fine at first. Now, it
only will print the first inch of any requested job, stop and push out the
page as if "I'm done". I have done a thorough uninstall and reinstall of the
drivers several times. Still only prints first inch and is done. Checked
all print settings, found them to be correct.
Could this be a problem with XP print spooler corruption?
 
I did use the procedure suggested in the website you offered. I actually did
it twice and to no avail. Still prints only 1 inch and spits out page. I
DID connect it directly to the printer via USB port and it will print all
data without hiccup or failure. The rest of the computers on the network
print complete and without problem through the ethernet connections. All
except my laptop. Any other suggestions will be appreciated.
 
Is the printer connected to a print server? 'via ethernet' is not really an
adequate description for me to ascertain exactly how it's connected to your
network.
 
No print server. The HP Officejet 6310xi comes with its own ethernet
connection and has its own address. During Set-up Wizard, it asks if it is
connected by USB or Network connection. I checked network connection and the
wizard looks for it and finds it via the network. I previously had an HP
Photosmart 2575 that also had its own ethernet card and it also worked fine
for all computers connected. I traded it in for the 6310xi for the fax
feature. So, I know the ethernet system has printed well for all computers
on the network. I just can't figure out what changed. I am still suspicious
of the print spooler in windows xp. But then, why would it print perfectly
when connected to the USB directly to the printer... and not via the network?
 
What is assigning the printer it's TCP address?

Did you try to install it by telling the PC it's at: 111.111.111.111 (where
the numbers are the TCP/IP address) rather than letting it search. Is the
router (or whatever the answer to the first question is) assigning it a
static IP?
 
Back
Top