You need to uninstall and reinstall the drivers correctly. Usually happens
when you upgrade and leave the printer connected to the computer. Read
Cari's web site for instructions: http://www.coribright.com/Windows/Article One.htm
Hi
Can you please brief little about the situation like Which OS you were previously using and Which printer you were using so that we can come up to a solution.
We can check whether the printer driver is a problem or any thing else.