Printing to PDF

  • Thread starter Thread starter JamesSF
  • Start date Start date
J

JamesSF

this just started yesterday

I can print to network printers, but when i try to print to Adobe PDF
writer, it errors out in the print queue. this only happens to TS clients,
even admins, but not when logged on directly to the server. any ideas???
thanks

2 event logs - one which seems to indicate it DID print

Event Type: Information
Event Source: Print
Event Category: None
Event ID: 10
Date: 2/5/2004
Time: 4:17:19 PM
User: Administrator
Computer: PETER
Description:
Document 25, PurchaseJournal owned by Administrator was printed on Adobe PDF
via port My Documents\*.pdf. Size in bytes: 4096; pages printed: 1


and one that shows what really happened

Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 2/5/2004
Time: 4:17:07 PM
User: N/A
Computer: PETER
Description:
Application popup: Printers Folder : There was an error found when printing
the document "PurchaseJournal" to My Documents\*.pdf.
Do you want to retry or cancel the job?
 
well that was dumb

the administrator has to be logged in remotely - we rebooted yesterday and
didnt log the admin back in
 
Our Terminal Server is actually experiencing this same
issue and we always have the admin logged into the server
so that's not the problem. I've tried everything to get
Adobe printer to work but not even reinstalling it has
helped. I really need to get this working ASAP, are
there any suggestions out there to fix my Adobe Printer?

-T
 
I'm not here to plug solutions on a discussion board, but email me as
I have worked w/a 3rd party app that does this perfectly

TSL
 
You have to a have the Administrator locally logged onto your Server. See the bottom of page 6 of the file

http://partners.adobe.com/asn/developer/pdfs/tn/WTS.pd

Doesn't seem like a fix to me - more a temp method of reducing the frustration

Be

----- JamesSF wrote: ----

this just started yesterda

I can print to network printers, but when i try to print to Adobe PD
writer, it errors out in the print queue. this only happens to TS clients
even admins, but not when logged on directly to the server. any ideas??
thank

2 event logs - one which seems to indicate it DID prin

Event Type: Informatio
Event Source: Prin
Event Category: Non
Event ID: 1
Date: 2/5/200
Time: 4:17:19 P
User: Administrato
Computer: PETE
Description
Document 25, PurchaseJournal owned by Administrator was printed on Adobe PD
via port My Documents\*.pdf. Size in bytes: 4096; pages printed:


and one that shows what really happene

Event Type: Informatio
Event Source: Application Popu
Event Category: Non
Event ID: 2
Date: 2/5/200
Time: 4:17:07 P
User: N/
Computer: PETE
Description
Application popup: Printers Folder : There was an error found when printin
the document "PurchaseJournal" to My Documents\*.pdf
Do you want to retry or cancel the job
 
Ladies & Gents

I have come up with my solution. Adobe is no help and it seems that this problem has been a "feature" of the software for quite a few versions now

I bit the bullet and have bought another software package that acts as a printer to create pdf's - note; it doesn't allow reading/editing them post print (some editing can be done during the print), but for that I will still use my otherwise useless Adobe Acrobat v6

My software choice was the standard version of pdfFactory (http://www.pdffactory.com/products/pdffactory/index.html). This one was the cheapest of the different titles I found that worked, but also had the most features. The line in product features list; "Easy server deployment: Install on a server as a shared printer for easy group or enterprise deployment", near literally brought a tear to my eye

Now in the aim of providing a non-biased choice for you all, there are some other software systems out there that also worked; Jaws pdf Creator (http://www.jawspdf.com/pdf_creator/features.html) & pdf-Xchange (http://www.docu-track.com/index.php?page=22) to list 2. CutePDF Writer (http://www.cutepdf.com/Products/CutePDF/writer.asp) supposedly also works (I didn't try it myself), and is free - but you must also install ghostscript for the software to work, which I was not keen to do

To summise, this software now allows me to print pdf's via Windows Terminal Services (on a Server 2003 machine) when connected either over a LAN or the internet via remote desktop or TS Web Connection - WITHOUT having to have the Administrator logged on locally to the Server. You will still need to keep Acrobat installed to edit and view the created pdf's however, unless you choose one of the more expensive software versions (I say expensive, but all are still much cheaper than Acrobat itself)

Good luck all - and please Adobe (if you read this), fix the problem......

Ben
 
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