Printing to more than one printer.

  • Thread starter Thread starter Eugene
  • Start date Start date
E

Eugene

Hi

I have a user with XP Pro. She has 2 printers installed, a
Canon Z90 Color Printer and a HP LJ 2200. When she turns
the pc on she can only use the first printer she prints
to, and has to reboot to use the other printer. When she
try and print to the second printer it gives a message:
Page failed to print, would you like to view the Print
troubleshooter for assistance.
I have even reloaded Windows on this pc and it is still
doing the same. When I log on as someone else, I get the
same problem so it is not a logon problem.

Can anyone help?
 
Is her network card (or rather the NIC on the PC that the Canon printer is
connected to) set to turn off power (ie go into standby) when not used for a
while....

Cari
www.coribright.com
 
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