Printing to Adobe Acrobat crashes Access

  • Thread starter Thread starter Larry
  • Start date Start date
L

Larry

I have Windows XP, Access 2002 SP-2, and Adobe Acrobat Professional 6.0
installed. All products are up to date with patches.

I need to create adobe files of some reports I output. Most of them work
fine. But one of them, more times than not, causes Access to crash! I get
the message that Access can recover and backup my file and restart it.
Though nothing changes between the times it works and the times it doesn't.

When I bring up a report in print preview, I simply select File/Print and
choose "Adobe PDF" from the list of printers and click OK. Then, about 70%
of the time, I get the error.

I thought it was just me, but now the users are starting to report the error
to me.

Does anyone know what might be going on?
 
Larry:

Three or four suggestions:

1.) Open the printers folder and right click on the Adobe PDF Printer.
Select Printing Preferences. In the Adobe tab, you'll see conversion
settings, which are normally selected as "Standard", which is designed for
Acrobat 5+ compatibility. Click on the Edit option for that conversion
settings and set its compatibility to 1.2 (or Acrobat version 3), save the
conversion settings as Standard V3, then try that.

2.) Again open the printers folder and right click on the Adobe PDF printer,
select the printer properties. On the Advanced tab, select Printing
Defaults or Printing Preferences. When the dialog appears, click the paper
tab and again click the Advanced button; on the Advanced dialog, look for
the Post Script options; it will be set to Optimize for Speed, change this
to "Optimize for Portability", which reduces the complexity of the
postscript commands sent to the driver.

3.) If the Report in question was set to use the default printer, then from
the File -> Page Set Up -> Page tab, choose to use a specific printer and
choose ANY OTHER printer other than the Adobe PDF Printer. Save the report.
Repeat the process and this time, click the radio button to use the "Default
Printer".

4.) Last but not least, uninstall and totally reinstall Adobe Acrobat.

If you want a way to automate conversion of your PDF files, take a look at
our PDF and Mail Library for Access, you'll find it on our web.
 
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