I have a Dell AIO printer and my firewall is the windows security
center that came with my computer. The only software I have for my
printer is the installing software which is installed on both
computers
It would help to give the model, that way we can at least lookup
issues.
The next step in troubleshooting is as follows
1) Uninstall the present driver on your PC and laptop
2) Download new Dell or Lexmark drivers for your printer
3) Share the printer and try again.
[firewall]
According to
http://support.dell.com/support/top...s=gen&~mode=popup#HowCanITellIfIHaveAFirewall
Some dells were not shipped with a firewall, others were. You might
be correct and you might be using windows firewall. I don't know.
[Driver]
At present, I lean toward driver issue as being a likely explanation.
This is backed up by googling "dell" and "communication not available"
and getting their AIO models 922, 942 and 720.
To quote an old post
"Both the 942 and 922 AIO drivers released today seem to be causing
trouble.
Sit tight and we'll hope for a response from Dell."--Cari \(MS-MVP\)
04-03-2007
This is in a thread where the subject was "communication not
available"
[other cause]
For the purpose of troubleshooting, it might be helpful to not be on
wireless. There is a remote possibly that your laptop might be
connecting to someone else's wifi, resulting in "communication not
available". Using a wire and disabling your wireless would negate
this cause.
[Verification]
The only way I know of to determine whether or not this is a printer
driver problem or a firewall/network problem is to pop on another
printer. I'm sure you don't want to hear this since, well, it's not
very practical to expect an end user to go out and buy another
printer. But really, if you can borrow another printer that isn't a
dell or lexmark, that would provide useful data.
[dude, toss the dell off a bridge]
Depending on your model and how much you print, you may be better off
tossing your dell printer off a bridge. If it was a "free" printer,
odds are pretty good the ink, esp ink from Dell, costs in excess of 7c/
page @ 5% coverage.
I'd need to know your model to crunch the numbers but
7.0c/page 3000 pages = $210
3.2c/page 3000 pages = $96
Savings = $114
These numbers I pulled out of the air and may not represent your
current model.
[Throwing money at your problem]
Canon is presently offering their mx700 printer for $129.99 shipped
http://estore.usa.canon.com/webapp/...0&langId=-1&parent_category_rn=&top_category=
This is not my favorite model. I own the mp830. But the mx700 is a
network ready printer, as in you plug it into your hub and print from
either the desktop, or laptop. Color resolution is lower than current
generation models, in fact it's on par with the older ip4000. I can't
say without knowing which model you have, and it may be there are
other network printers in the same price bracket.